brayton global

Brayton Global is seeking a Junior Application Support Agent to provide first-line support for a regulatory platform. You will be the main contact for users, troubleshoot issues, manage tickets and escalate where necessary, with emphasis on customer service and data confidentiality.The role is junior/entry-level, suitable for recent graduates or candidates...

Brayton Global is seeking a Trainer Application Support Agent to deliver on-site training in Brussels, Belgium and provide end-user support for Digital Service applications. You will join the application support team and drive knowledge transfer, documentation updates, and user-focused training programs.The role requires minimum 1 year in user support,...

Main tasks:Respond to requests for assistance received from end users by phone, mail or via other interactive platforms – for example: chat tools - etc (Fist-line customer liaison).Diagnose and resolve technical hardware and software issuesMake an initial assessment of incidents, attempting to resolve them (Remote user assistance) within Service Level...

Required Qualifications & SkillsEducation & ExperienceBachelor’s degree in Computer Science, IT, Environmental Science, European studies or a related field (or equivalent professional experience).Prior experience in customer support, helpdesk, or IT service management is advantageous but not mandatory.Familiarity with EU environmental regulations is a...

Technical KnowledgeMandatoryGood knowledge of C# or Java programming for test automation.Experience with object-oriented programming, design patterns, and coding best practices.Good knowledge of Git and pull request workflows.Good knowledge of UI and API regression testing and automation using tools such as Selenium WebDriver, RestSharp, or equivalent.Good...

Required Qualifications & SkillsEducation & ExperienceBachelor’s degree in Computer Science, IT, Environmental Science, European studies or a related field (or equivalent professional experience).Prior experience in customer support, helpdesk, or IT service management is advantageous but not mandatory.Familiarity with EU environmental regulations is a...

Technical KnowledgeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.MandatoryGood knowledge of C# or Java programming for test automation.Experience with object-oriented programming, design patterns, and coding best practices.Good knowledge of Git and pull request workflows.Good knowledge...

Main tasks:Respond to requests for assistance received from end users by phone, mail or via other interactive platforms – for example: chat tools - etc (Fist-line customer liaison).Diagnose and resolve technical hardware and software issuesMake an initial assessment of incidents, attempting to resolve them (Remote user assistance) within Service Level...

About the RoleWe are looking for a Junior Application Support Agent to provide first-line support for a digital platform used to manage notifications, certifications and regulatory data related to environmental processes.You will serve as the primary point of contact for internal and external users, ensuring the smooth operation of the platform. Your...

We are looking for a Junior Application Support Agent to provide first-line support for a digital platform used to manage notifications, certifications and regulatory data related to environmental processes. You will serve as the primary point of contact for internal and external users, ensuring the smooth operation of the platform. Your responsibilities...

We are currently looking for a Trainer Application Support Agent who can provide support and on-site training in Brussels, Belgium.Is this the role you are looking for If so read on for more details, and make sure to apply today.As a full-time employee you will be part of the application support team and will be responsible for the support of the Digital...

We are currently looking for a Trainer Application Support Agent who can provide support and on-site training in Brussels, Belgium.As a full-time employee you will be part of the application support team and will be responsible for the support of the Digital Service. Description of tasksReceive and log requests/ incidents & questions from users, provide...

We are currently looking for a Trainer Application Support Agent who can provide support and on-site training in Brussels, Belgium. As a full-time employee you will be part of the application support team and will be responsible for the support of the Digital Service. Description of tasks Receive and log requests/ incidents & questions from users, provide...

**Requirements:** - **2–4 years** of experience in a deskside support, IT field services, or similar role. - Strong knowledge of: - Windows 10/11 - Microsoft 365, Active Directory, basic networking (TCP/IP, DNS, DHCP) - Common enterprise tools like VPN clients, SCCM/Intune, collaboration platforms (e.g. Teams) - Experience with IT asset management and...

Define the product vision, roadmap, and priorities.Own and prioritize the product backlog.Translate business needs into epics, features, and user stories.Collaborate with business stakeholders, Agile teams, architects, and Product Owners.Improve customer journeys and support digital transformation initiatives.Validate delivered solutions and coordinate...

Description de l'offre JOB DESCRIPTIONReady to make your application Please do read through the description at least once before clicking on Apply.RoleThe Administrative Assistant supports the Human Resources team in administrative and operational tasks related to employee management and HR processes. We are looking for a proactive...

Description de l'offre Main tasks: Respond to requests for assistance received from end users by phone, mail or via other interactive platforms – for example: chat tools - etc (Fist-line customer liaison). Diagnose and resolve technical hardware and software issues Make an initial assessment of incidents,...