Credit Coordinator

Position: Credit Coordinator

Location: Charleroi, Belgium/Hybrid

Reports to: Credit Manager (European)

Main Purpose of Position:

The main purpose of the role is to ensure prompt payment of all sales ledger accounts, reduction of debtor days, trade with the agreed Credit levels, maintaining good controls to reduce risk and maintain good written and verbal relationship both externally and internally.

Debt Collection

• Contacting Customers to recover debt to timelines including full query resolution.
• Resolving invoice, credit and debit note queries.
• Liaising and updating internally to assist with debt management and recovery.
• Implementing and agreeing payment plans with assistance of Credit Manager/ Sales
• Putting accounts on stop where appropriate when they exceed their credit terms, limits and Late payments.
• All statements are issued in a timely manner at month end.
• Good housekeeping is maintained in all systems, Accounts (NAV), Operations (eStel) and IT
• All uninsured accounts have a full review every 24 months.
• Check all accounts are establishing regular trading patterns and paying to terms.
• Reconciling accounts on a monthly, quarterly and annual basis
• Review all bad debt write offs/ CVAs and review with Finance for provisions or release.
• Reviewing the ledger and highlighting risks, concerns and opportunities and notifying Manager
• Safeguarding company assets through maintenance of effective controls
• Following the Reliance Credit Policy

Credit Limits

• Review all active debtor accounts to ensure they are trading within the insured/ agreed credit limit at our maximum exposure point.
• Review all active accounts to ensure within the credit limit, where accounts are exceeding this further credit reports should be obtained (Credit Safe/ D&B)
• Review all accounts with debts every 2 years.
• Review New Credit Applications, in alignment of Credit Policy

Other

• To provide general cover in the department over holidays/ sickness periods
• To be available during critical times of Month end and Year End
• Any other reasonable duties as required.

Key Interactions

The Credit Coordinator will be required to liaise, co-ordinate and work with the following group of colleagues and customers:

• Directors
• Group Financial Controller
• Finance Managers/Accountants
• International Finance Director (Corporate Controller)
• Accounts Assistant, Accounts Receivable & Accounts Payable
• Customers - Accounts Payable and Purchase Contacts
• Sales Account Managers, Sales Admin & Sales Contract Staff
• Sales Managers
• Quality Manager / Compliance Manager

• To be Bilingual in French and English
• Excellent telephone and written communication skills
• Have a high standard for attention to detail and diligence
• Good interpersonal skills
• Good administrative and organisational skills
• Technically competent in Excel and Word
• Ability to relate well with Colleagues and Customers
• Self-motivated with a positive, organised, methodical and professional approach
• The ability to work to strict deadlines
• Good negotiation skills
• The ability to explain financial matters firmly and clearly
• To be able to read and understand financial reports for recommending Credit Limits
• To be a Team player by being loyal and supportive

CVA, Organization Skills, Opérations, Meet Deadlines, Bilingual, Souci du détail, ProVision, French language, Politique, Debtor Collection, Ledger, Accounts Payable, Contracts, Policy, Crédit, Sales, Debtors, Trading, Payments, Coordination, Liasion duties, Payments, Rapport, Exposure, Safeguarding, Microsoft Navision, Bilingue, Billing, Operations, Writing Skills, Checks, Informatique, Methodical approach, Organization Skills, MS Excel, Français, Self motivated, ProVision, Attention to detail, Trading, Schémas, Group Financial, Query Resolution, Finance, Finance, Financial reporting, Housekeeping, Communication, Debt, Rapport financier, Client Rapport, Asset Maintenance, Administration, MS Excel, Administration, Liasion duties, Credit, Debt Management, Peer support, Vente, Updates, Negotiation

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