Healthcare Production Officer

il y a 2 semaines


Brussels, Belgique AXA Partners Temps plein

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.


Collectieve gezondheidsverzekeringscontracten beheren (reglementen, conventies en bijlagen) op basis van de procedures op beheersvlak, servicevlak alsook binnen de SLA's die zijn vastgelegd door de verzekeringsmaatschappij en de dekking die is gekozen door de werkgever. Analyseren en antwoorden op eenvoudige vragen van klanten/tussenpersonen om dossiers klantgericht af te sluiten.

Eindverantwoordelijkheid:
1. Informatie verzamelen met inachtname van de gemaakte afspraken voor het beheer van een compleet dossier. Analyseren en beantwoorden van eenvoudige vragen van klanten/tussenpersonen over voorwaarden en tarieven, rekening houdend met de acceptatievoorwaarden van de verzekeringsmaatschappij, teneinde klanten tevreden te stellen.
2. Opzegtermijnen, schorsingen en stopzettingen verwerken. De inning van de premies controleren en beheren om een correct beheer van de polissen te garanderen.


  • Tweetalig FR/NL, kennis van Engels en/of Duits is een pluspunt
  • Initiële ervaring in de verzekeringssector is een pluspunt
  • Vaardigheid in MS-Office en IT-tools in het algemeen.


Production, Engelse taal, MS Office Suite, Duits, Nederlands, Bilingual, Frans, Verzekeringen
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