Analyst and Support Application
il y a 2 jours
Nous recherchons un Analyste & Support Applicatif pour l'un de nos clients, acteur majeur de son secteur. Vous rejoindrez une équipe dynamique en charge de l'optimisation et du support des outils métiers.
Ce rôle est idéal pour un professionnel analytique, curieux et orienté solutions, ayant une affinité pour la technologie et un excellent sens du service.
Votre mission consistera à assurer le support des applications, à analyser et tester les nouvelles solutions, à suivre les performances des systèmes et à contribuer à leur optimisation.
Vos responsabilités
analyse & tests
Participer aux phases de tests et d'analyse des nouvelles solutions.
Contribuer aux évolutions des systèmes et outils de reporting.
support & assistance utilisateur
Gérer les demandes et incidents via un système de ticketing.
Assurer un support fonctionnel aux utilisateurs internes et externes.
suivi des performances
Surveiller et optimiser les processus quotidiens liés aux applications.
Analyser les éventuelles anomalies et proposer des solutions adaptées.
amélioration & optimisation
Contribuer à l'évolution des outils métiers en lien avec les équipes techniques.
être un interlocuteur clé pour les fournisseurs sur les ajustements et tests d'interfaces.
Profil recherché
Formation : Bachelier/Master en informatique, gestion de systèmes ou domaine similaire.
Expérience : Première expérience en support applicatif, analyse fonctionnelle ou reporting.
compétences
Bon esprit analytique et excellente maîtrise d'Excel.
Capacité à comprendre et optimiser les processus métiers.
Bonne communication et sens du service.
Langues : Français ou Néerlandais courant + bonne maîtrise de l'anglais.
Soft skills : Autonomie, rigueur et esprit d'équipe.
Pourquoi rejoindre ce projet ?
Un rôle clé dans un environnement en pleine transformation digitale.
Un CDI avec un package salarial compétitif.
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