Lead CRM Solution Architect
il y a 2 semaines
We are looking for a Lead Solution Architect for our CRM domain with expertise and extensive experience in Microsoft Dynamics 365 Sales, Marketing, Customer Service and Power Platform.
What you do
Analyzing the current business needs and systems of stakeholders to gain a deep understanding of their requirements and challenges to be able to represent the interests towards integrators in both project- and CoE-mode.
Designing future-oriented solutions as part of the CRM transformation roadmap that leverage our central digital stack and product portfolio and align with the organization's strategic goals.
Collaborating with various teams to ensure that the designed solutions are effectively integrated into the existing landscape and meet operational requirements.
Conducting fit/gap analysis to define the solution design including to-be processes, solution architecture, integration design, migration approach and non-functional (e.g. performance) requirements.
Product modeling according to the Product/Capability model to ensure that our solutions are consistent and reusable within the broader product portfolio.
Together with the Enterprise and technical architects, evaluating and selecting technologies and frameworks that meet business needs and contribute to the realization of scalable and sustainable solutions.
Documenting the architectural solutions and ensuring clear communication to all stakeholders involved.
Conducting workshops and consultations with internal teams to ensure that the solutions are well understood and well implemented.
Ensuring continuous improvement and innovation within the solutions by utilizing new technologies and methodologies.
Guiding on the up-skilling of current internal team.
What you bring to the team
Minimum 10 years of hands-on experience
Minimum 10 in a similar architect role
Were involved in multiple large-sized (1000+ man days) CRM implementation projects characterized by systematic and milestone-driven work
Ability to work independently, as well as in project teams and take ownership accountability and responsibility
Coaching skills by closely working together with other colleagues
Fluent in English and ideally in French and Dutch
Certified Microsoft Dynamics 365 Sales, Marketing and Customer service
Certified Microsoft Dynamics 365 Power Apps + Dynamics 365 Solution Architect Expert
Certified TOGAF or equivalent experience
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