Customer Service Representative
il y a 3 semaines
Robert Half is currently looking for an English speaking Customer Service professional.
The company is located in Zaventem, and this is a full-time position in an international environment. After the interim period, the positions can lead to a fixed contract.
Responsibilities for the Customer Service role include:
- Managing incoming phone calls, emails, and other communication channels from customers.
- Providing accurate and timely information about products, services, and orders to customers.
- Resolving customer complaints and issues in a professional and customer-friendly manner.
- Recording customer interactions and updating customer databases.
- Collaborating with internal teams to ensure customer satisfaction.
Qualifications required for the Customer Service position:
- Minimum high school diploma.
- Minimum first experience in a customer service role .
- Excellent communication skills in English, both verbally and in writing.
- Additionally, you speak either Dutch/French/Spanish/Italian or German.
- Customer-oriented mindset and the ability to work in a solution-oriented manner.
- Knowledge of MS Office (Word, Excel, Outlook).
Our client offers:
- A dynamic and international working environment.
- Competitive salary package with fringe benefits.
- Opportunities for professional growth and development.
- Interested? Apply today
Writing, German Language, Customer complaints, Dutch Language, MS Office Suite, Customer Oriented, Customer Service, Customer Oriented, MS Outlook, Italian language, Communication, Schools, Solution Oriented, Database, Customer Experience, Communication, MS Excel, Management, Service, French language, Manners, Updates, Spanish language
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