Apex Consulting

Excited to work on a project for a key Belgian player in the energy landscape?

The Belgian and European energy landscape is in full swing. Did you know that our client plays a crucial role in this? They ensure the reliability and sustainability of the electricity supply in our country.

You will play a part in building a sustainable, green, and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint. Only together can we make the biggest impact possible We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

We are working on a fully digital system where borders will fade away both between different business units as well as between different steps in the energy value chain. Therefore, our client is preparing an infrastructure for a data-intensive future. Digital transformation is a strategic choice to ensure the management of the system of the future.

You will play a crucial role in evolving our client's IT operations to enhance transparency and communication within their Infrastructure Datacom & Security department. If you have a strong background in IT Operations, Project Management, and Change Management, and if you thrive in a complex, dynamic environment, you might be the IT Operations Change Lead we are looking for

The digital transformation and increasing data demands are putting significant pressure on our client's operations. To thrive in this environment, they must strive for operational excellence, ensuring their processes are efficient, transparent, and capable of supporting their evolving infrastructure needs.

Tasks

Evaluate and plan IT operations evolution: Assess current operational processes and plan improvements to meet the evolving needs and complexity of our environment.

Develop communication strategies: Design and implement structured communication processes to ensure operational plans are transparently shared across different IT departments and the business.

Analyze and evolve other dimensions: Assess and enhance various dimensions such as incident response plans, Root Cause Analysis (RCA) action plans, and overall process optimization.

Manage tool selection and implementation: Identify and implement tools for managing operations, ensuring they align with organizational needs and enhance communication efficiency.

Define information flow: Establish clear definitions for the information to be communicated, including identifying critical applications and ensuring proper tracking and communication of impacts.

Lead change management: Drive the implementation of the change plan, ensuring all stakeholders are engaged and the process is smoothly integrated into daily operations.

Monitor and improve processes: Continuously monitor the communication and planning process, making improvements as needed to ensure the highest level of transparency and efficiency

Requirements

Minimum of 5 years in IT operations, infrastructure management, or change management within a complex technical environment.

Demonstrated experience in project management with successful implementations.

Capacity to work autonomously and collaboratively in an international environment.

Fluency in English (written and spoken), French and Dutch are a very strong plus.

Bachelor's degree in IT, Business Administration, or a related field.

Knowledge and certification in ITIL practices especially incident management & service operations.

Strong ability to communicate complex information clearly and effectively to diverse stakeholders.

Ability to understand and communicate with both technical and business teams.

IT Infrastructure: Experience with infrastructure teams & operational way of working

Flexibility to spend a few days per month abroad to collaborate with international partners.

There's something electric in the air with this this mission

What makes this mission attractive?

An interesting project at the reference within the energy sector: We encourage innovation and collaboration. At our client you will be at the ForeFront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to demonstrate your skills and develop further your competences within this project.

Focus on well-being at work: we put maximum effort into a positive work culture in which your well-being is central.

A diverse team of co-workers: We puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

If this sounds interesting to you, we encourage you to apply

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