Learning Coordinator Specialist

il y a 3 semaines

Anderlecht, Belgique Randstad Travail à distance Freelance Temps plein

Are you ready for an exciting challenge and be part of a dynamic team?

Our client in the pharmaceutical sector is looking for a passionate Learning Coordinator Specialist. Find out how your expertise can flourish in this innovative and stimulating environment.

This is a contract as a Consultant (employee or freelance) - Duration until end of this year.

key responsibilities

As a Learning Coordinator Specialist, your main tasks and responsibilities will be :

1. Day-to-Day Operations:

  • Responding to requests and queries promptly and effectively.

  • Managing vendors and stakeholders to ensure seamless operations.

  • Ensuring the tracking and measurement of learning programs.

  • Documenting necessary information for finance, subsidy reimbursement, and cross-charging.

    2. Training Program Logistics:

    • Scheduling virtual and face-to-face training sessions.

    • Sending invitations and managing participant lists through SuccessFactors Learning and any other learning platforms.

    • Recording live training sessions for future reference.

    • Providing technical support during virtual sessions.

      3. Global Operations Point of Contact (POC):

      • Developing and maintaining relationships with learning professionals globally.

      • Identifying synergies, promoting global solutions, and sharing best practices.

        4. Standard Activities:

        • Booking facilitators and ensuring room availability, catering and materials

        • Booking on-site support and sending invites/participant lists.

        • Planning facilitator prep calls and sending reminders to participants.

        • Ensuring security registrations and providing guest Wi-Fi.

        • Setting up MS Teams for events.

        • Providing technical support during events.

          5. Medium Activities:

          • Sending individual participant Outlook calendar invites.

          • Tracking individual participant attendance.

          • Assigning cohorts and scheduling cohort meetings.

          • Tracking cohort meetings.


            Major accountabilities: 

            • Meet regularly with stakeholders to address operational needs and define requirements for learning programs.

            • Organize program information, track progress, and manage projects within set timelines and budget.

            • Cultivate strong relationships with vendors, coaches, and suppliers, overseeing contracting and scheduling services.

            • Track request data for accurate budgeting, contracting, and cross-charging processes.

            • Ensure precise tracking of learner data and operational metrics to demonstrate program success.

            • Strictly adhere to departmental policies and procedures, maintaining operational consistency.

            • Design and maintain clear operational guides to ensure consistent program execution.

            • Analyze processes to identify inefficiencies and implement recommendations for optimization.

            • Promptly identify and resolve operational problems, implementing effective solutions.

            • Play a pivotal role in enhancing the efficiency and effectiveness of the company's learning operations.

              qualifications

              As a Learning Coordinator Specialist, we expect the following competencies:

              • Minimum 2 years experience in a professional business environment

                • Bachelor's Degree/Master, preferably in Adult Education, HR, Psychology, or related field

                  • Proven experience in learning operations or a related field

                  • Excellent organizational and communication skills

                  • Ability to handle multiple tasks efficiently

                  • Strong customer service orientation

                    • Organizational Proficiency and Project Management

                      • Self-Management and Problem Solving

                        • Effective Communication

                        • Fluent in English and French; proficiency in German is a valuable asset

                        • Embrace frequent computer use and display openness to learning new technologies


                          key benefits

                          Consultancy Project

                          For this position of Learning Coordinator Specialist, we offer an attractive salary with extra-legal advantages: 

                          • Group insurance
                          • Hospitalisation insurance
                          • Meal vouchers of 7 euros gross per working day
                          • Reimbursement km or company car 
                          • Monthly allowance (80 euros net per month)
                          • A 13th month
                          • Training
                          • Etc.

                            A rate as a freelancer is also possible.


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