Workplace engineer

We are seeking a skilled Workplace Engineer to join our Employee Experience Management team. In this role, you will be responsible for developing an efficient, digital working environment that meets the needs of our clients' users. Your main responsibility will be to determine and configure the continued evolution of client images, including the necessary OS functionalities, drivers, and patches.

your job

As a Workplace Engineer, you are part of a team (Employee Experience Management) that is responsible for developing an efficient, digital working environment that meets the needs of the users within our clients:

• You determine and configure the further evolution of the various client images with the necessary OS functionalities, drivers and patches. All this should be installed automatically as much as possible, both during the staging of the device and afterwards.
• You maintain and evolve the software distribution tool (SCCM) for workstations, tablets, and mobile devices.
• You are responsible for the complete workplace lifecycle management.
• You are responsible for the software packaging and for the software distribution to the relevant distribution points. You ensure correct CMDB information and reporting regarding the end points.
• You manage the Active Directory aspects regarding users.
• Since remote working has become evident, you are responsible for specific aspects such as the management and maintenance of VPN, remote control in case of problems, etc.
• You are responsible for the daily management of the security solutions on the devices of the end users.
• You are part of the core team that is responsible for meeting the functional expectations, the quality and the so-called "collaboration tools" such as Microsoft 365 (Outlook, Teams, Onedrive, SharePoint...) that support the users of our client in their daily work.
• Solving second- and third-line problems that are escalated by the IT service desk regarding workstation software and hardware installations.
  

  your profile

  Qualifications:

  • Bachelorâs degree in computer science (or equivalent through experience)
  • Good knowledge of System Center Configuration Manager (SCCM), Active Directory (AD), OS Windows Workstations (Windows 10), GPOs, Microsoft Patching, Software Center, Application scripting & deployment.
  • Knowledge of and experience with PC and IT office environment, including Windows and Office 365 applications, ITIL based processes, Incident Management and Service Request handling is also an asset.
  • Languages: Native Dutch, good level in French and English

    Soft skills:

    •  You are IT Technically strong, but you also help to guide and help colleagues as best as possible in working with the professional applications, tools, and devices they use or need daily.
    • You are flexible for interventions all over Belgium (you are disposing of a car driving license). Remote work is possible 3 days/week.
    • You are officially living in Belgium since the 5 last years and you are disposing of a certificate of good conduct delivered by Belgian authorities.
    • You speak and understand both national languages (Dutch and French) and you have knowledge of technical English.
      

      our offeroffer employees

      • A personalized salary package: we know that everyone has different needs, so you have the chance to supplement your salary with benefits that you need most today. A car, extra insurances, a leased bike,... the choice is yours thanks to our Flex Income Plan
      • Personal guidance: we believe in the power of human connections, so we'll assign you a dedicated talent manager who will always have your back. Whether you need support during challenging projects or just a friendly ear to listen, your talent manager is here for you. 
      • Career planning and professional development: our learning and development team is here to help you create your dream career. 
      • Team events: a team that plays together, stays together. From an after work drink to a quiz night, we'll make sure you feel like part of the family.
      • We care, we grow, we recognize: we invest in these 3 pillars in order to build a sustainable career for you. We have lots of initiatives in place to help you stay healthy and happy so that you can take on every challenge that comes your way and feel appreciated. 
      • Challenging projects and an entrepreneurial culture: get ready to flex your muscles on some seriously impressive projects.
      • Learning from peers: as a technical expert, you will be part of our chapters: vibrant communities filled with colleagues who are passionate about a particular area of expertise. our chapters are all about promoting learning within your area of expertise - in a fun and informal way

        
        offer freelancers

        Are you a freelancer? We also thought of you

        • We offer a self billing tool and pay your invoices on time and correctly (30 days).
        • The team of recruiters, account managers and chapter lead is involved in your career and monitors it closely.
        • Towards the end of your project, we proactively look for your next challenge and provide the necessary guidance.