Director Operations Control Center
il y a 6 jours
Director Operations Control Center (OCC)Eurostar Brussels, Brussels Region, Belgium English VersionJoin Eurostar as Director Operations Control Centre (OCC) and lead the centre that oversees every movement across our network. This is a strategic role at the intersection of leadership, real‐time decision‐making and international operational performance. Within the Operating division, the OCC oversees resource planning (fleet, crew, paths), real‐time operational supervision, train driving coordination and the customer experience on board and in lounges. The OCC Director leads this multidisciplinary organisation and drives operational excellence across our international network. Key responsibilities include: Lead the managerial and operational transformation of the OCC, modernising practices and strengthening real‐time performance. Provide hierarchical leadership to around thirty colleagues (duty shift leaders, managers) and functional leadership across fleet control, crew dispatching and customer services. Drive service quality and customer satisfaction. Make critical operational decisions balancing safety, continuity of service, human performance and crisis response. Represent the OCC with internal and external partners, ensuring regulatory compliance across our network (including Germany and the UK). Oversee OCC‐related projects, contracts and budgets. The role is based in Brussels, with occasional travel across the Eurostar network. Requirements Confirmed experience in managing teams in complex, real‐time or regulated environments. Strong strategic and operational leadership, capable of mobilising teams and driving transformation. Ability to navigate complexity, multicultural environments and high‐stakes situations. Resilient, composed under pressure and committed to service excellence. Master's level degree. Professional fluency in English and French; Dutch or German is an asset. Proficiency with Microsoft Office. Railway knowledge is a plus but not essential. Availability to support crisis situations and operational peaks when required. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Technology, Information and Internet #J-18808-Ljbffr
-
Director, Real-Time Operations Control Center
il y a 6 jours
Laeken, Belgique Eurostar Temps pleinA leading international train service is seeking a Director Operations Control Center (OCC) to oversee network movements. This role demands strategic leadership, crisis decision-making, and management of a diverse team. Based in Brussels, you will enhance service quality and customer experience while navigating complex operational ecosystems. Candidates must...
-
Director Operations Control Center
il y a 6 jours
Laeken, Belgique Eurostar International Temps pleinEN version below NL versie hieronder Rejoignez Eurostar comme Director Operations Control Centre (OCC) et prenez la direction du centre qui supervise chaque mouvement sur notre réseau. Un rôle stratégique, au croisement du leadership, de la prise de décision en temps réel et de la performance opérationnelle internationale. Au sein du département...
-
Director Operations Control Centre
il y a 6 jours
Laeken, Belgique Eurostar Temps pleinDirector Operations Control CentreEurostar Brussels, Brussels Region, Belgium Eurostar is strengthening its operational leadership, and we are looking for a decisive, inspiring, and resilient Director OCC to lead our Operational Control Centre — the heartbeat of our daily performance across our international network. This is an exciting time for Eurostar...
-
Head of Real-Time Operations Control Centre
il y a 6 jours
Laeken, Belgique Eurostar Temps pleinA leading international travel brand in Brussels is seeking an experienced Director of Operations Control Centre to lead critical decision-making for safety, punctuality, and service continuity. The ideal candidate excels in high-stakes environments and has a proven track record in operational leadership. Join us in transforming operations to deliver a...
-
Head of Operations Control Centre
il y a 6 jours
Laeken, Belgique Eurostar International Temps pleinUn opérateur ferroviaire international recherche un Director Operations Control Centre (OCC) à Bruxelles. Le poste implique de diriger l'équipe responsable de la supervision des opérations, d'assurer la qualité de service et de gérer des équipes pluridisciplinaires. Le candidat idéal aura un diplôme de niveau Master, une expérience confirmée en...
-
Senior Director, Sales Strategy
il y a 6 jours
Laeken, Belgique Lyreco Group (Italy) Temps pleinA leading European distributor is looking for a Sales Strategy and Operations Senior Director in Brussels. This key role requires expertise in strategic planning and sales operations, with responsibilities including leading a team and collaborating across departments to drive sales success. The ideal candidate will have 20 years of experience, including...
-
Brussels Director, Passenger Ground Handling Operations
il y a 6 jours
Laeken, Belgique Aviapartner Temps pleinEen toonaangevende speler in de luchtvaart zoekt een Operations Director in Brussel. U bent verantwoordelijk voor het ontwikkelen en coördineren van de Passenger Handling organisatie, met focus op efficiëntie en kwaliteitsverbetering. U leidt een team in een multiculturele omgeving en onderhoudt relaties met stakeholders. Kandidaten moeten sterke...
-
General Director
il y a 6 jours
Laeken, Belgique VVOB Temps plein**VVOB – education for development is an international non-profit organisation with over 40 years' experience in strengthening the quality of education systems in Africa, Asia and South America in close partnership with ministries of education and their institutions. Our head office is based in Brussels, Belgium.**We implement our programmes and projects...
-
Director of Go-To-Market Strategy
il y a 6 jours
Laeken, Belgique Lyreco Group (Italy) Temps pleinA leading workplace products distributor is seeking a Sales Strategy and Operations Director. This role involves leading the sales operations team, developing strategies, and collaborating with key stakeholders to drive performance. The successful candidate will have a Master's degree, 20 years of experience, including consultancy and a proven track record...
-
General Director
il y a 6 jours
Laeken, Belgique Inter-agency Network for Education in Emergencies Temps pleinVVOB – education for development is an international non-profit organisation with over 40 years' experience in strengthening the quality of education systems in Africa, Asia and South America in close partnership with ministries of education and their institutions. Our head office is based in Brussels, Belgium.We implement our programmes and projects with...
