Customer service officer NEDERLANDS

il y a 2 semaines


Hasselt, Belgique Adecco Belgium Temps plein

Job description Our client is a multicultural and multilingual support platform. Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues. You will meet lots of new people with unique stories and backgrounds. And last but not least: you will grow and learn new things every day.THE JOBYour main tasks will be:* Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.* Gathering information and checking the data for accuracy and completeness.* Providing technical support and communicating with workshops.* Updating the customer and all other parties involved.* Monitoring and controlling agreements with all parties involved.* Follow-up of all contract-related issues within the established deadlines.* Working from Monday until Friday in the night shift (being flexible to work on a Saturday in busy periods).Profiel For this job, we are looking for someone who has the following knowledge, experience and skills:KNOWLEDGE AND EXPERIENCELanguage: Dutch (proficient) & English (proficient). Every additional language is a plus. Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)Technical knowledge (automotive, tyres, …) is a plusNo specific experience requiredSKILLSCommunicate effectively over the phoneProblem analysis and problem solvingCustomer- and results-orientedAccurate and high work standardMultitasker and stress resistantOTHERYou have to work at the office in Hasselt. Please consider the distance between home vs work.Aanbod Permanent contract after a positive interim assignment (100 days)Salary depending on your experienceMeal vouchers You can count on a challenging and fulfilling job with many learning and growth opportunities. You will work in a multicultural environment with a great atmosphere and nice colleagues. And of course, we offer a competitive salary in return for your hard work.Interested? Click on the "Solliciteer"-button or send us your resume



  • Hasselt, Belgique Adecco Belgium Temps plein

    Job description Our client is a multicultural and multilingual support platform. Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues. You will meet lots of new people with unique stories...


  • Hasselt, Belgique Adecco Temps plein

    Our client is a multicultural and multilingual support platform.Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues. You will meet lots of new people with unique stories and backgrounds....

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    il y a 2 jours


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  • Hasselt, Belgique Adecco Belgium Temps plein

    Job description Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.Gathering information and checking the data for accuracy and completeness.Providing technical support and communicating with workshops.Updating the customer and all other parties involved.Monitoring and controlling agreements with all parties...


  • Hasselt, Belgique Adecco Temps plein

    Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.Gathering information and checking the data for accuracy and completeness.Providing technical support and communicating with workshops.Updating the customer and all other parties involved.Monitoring and controlling agreements with all parties involved.Follow-up...

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    il y a 6 heures


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