Order & Sales Support - International company in Namur
il y a 2 semaines
Page Personnel
Location:Province of Namur, Belgium
Job Category:Other
EU work permit required:Yes
Job Reference:5018c428195d
Job Description:Your daily tasks include:
- Recording orders received from sales representatives and forwarding them to production.
- Organizing the transport of products from our factories in Europe to construction sites.
- Tracking orders and informing customers of delivery dates.
- Managing the phone switchboard and directing calls based on requests.
- Working in an ERP environment (M3) and managing stress effectively.
- Collaborating within a team of 2 to 3 people, optimizing task distribution.
- Learning quickly to achieve full autonomy in your tasks.
Your responsibilities include:
- Being the primary interface between the client and our factories in Europe. Proficiency in French, Dutch, and English is required.
- Managing customer orders in the ERP (M3).
- Creating orders, sending confirmations, and handling customer invoicing.
- Organizing transportation.
- Managing delivery timelines and communicating with customers.
- Handling the telephone switchboard.
- Excellent command of French, Dutch, and English.
- Previous experience in a similar role.
- Familiarity with a complex ERP environment (M3).
- Stress resilience, empathy, and customer orientation.
- Join a cohesive and dynamic team, working closely with the sales department, administration, and customer service.
- Regular interaction with our factories in Europe, including in Sweden, Belgium, and Italy.
- A varied role with opportunities for professional and personal development.
- Growth potential within a rapidly expanding company.
- A competitive salary and attractive conditions in a modern work environment.
- The possibility of remote work up to 2 days per week after the training period.
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