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C003964 Chief Technician (Storage and Backup) (NS) BELGIUM - 20 Jan, nullClient:

Park Lane Recruitment

Location:

Braine L'Alleud, BELGIUM

Job Category:

Other

EU work permit required:

Yes

Job Reference:

48ac82d14085

Job Views:

5

Posted:

03.03.2025

Job Description:

Deadline Date: Monday 20 January 2025
Full-Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 63 EUR
Total Scope of the request (hours): 418
Required Start Date: 3 March 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:

  • Daily Operations and Maintenance:
    • Guarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds.
    • Perform system administration tasks for other IaaS-related assigned systems.
  • Troubleshooting and Issue Resolution:
    • Identify and troubleshoot issues promptly, assisting in their timely resolution.
  • Change Management and Documentation:
    • Follow change management processes diligently.
    • Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones.
  • Strategic Support and Coordination:
    • Provide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle.
    • Foster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities.
  • SLA Compliance and Process Development:
    • Monitor compliance with Service Level Agreements (SLAs).
  • Ad Hoc Responsibilities:
    • Undertake ad hoc tasks related to the NISC Business Area's responsibilities.
  • Availability and Flexibility:
    • Be prepared to work during scheduled maintenances, service-affecting activities, and contingency situations beyond regular business hours.
    • Be on-call after working hours on weekends if necessary.
  • Travel and Deployment:
    • Be ready to travel and work at various locations, including SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other datacentres in NCIA's responsibility as required.

Specific Working Conditions: Main Duty Location is Braine-l'Alleud but he/she can be requested to travel/work in SHAPE/Mons, HQ Brussels or any other data centers in other NATO countries if/when required. Up to 100 Belgian TDY's per year.

Requirements:

  • Skill, Knowledge & Experience:
    • The candidate must have a currently active NATO SECRET security clearance.
    • Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience.
    • Sound practical experience in the implementation, support, testing, operation and maintenance and best practices of storage and backup infrastructure for large-scale distributed deployment.
    • Sound practical experience in SAN/NAS network fundamentals (TCP-IP, FC, FCoE, iSCSI, WWNN, WWPN).
    • Sound practical experience in VMware virtual environments and vSAN.
    • Sound practical experience in one or more of Enterprise Backup software.
    • Sound practical experience in deploying, monitoring and troubleshooting Windows Server VMs.
    • Certification in one or more of enterprise storage, hypervisor or backup products is a plus.
  • Desirable Experience and Education:
    • University Degree in a Science, Technology, Engineering or Mathematics discipline.
    • Sound practical experience in scripting (Python, Power-Shell, etc.) for Storage/Backup Automation or collect data/event from storages.
    • Experience from working in a service provisioning organization.
    • Prior experience of working in an international environment comprising both military and civilian elements.
    • Knowledge of NATO responsibilities and organization.
  • Key areas of expertise:
    • Central administration of enterprise storage and backup resources including remote sites.
    • Central administration of VMware infrastructure including monitoring, patching and troubleshooting.
    • Ensuring all required file systems, system data, operating systems and databases are successfully protected.
    • Identifying operational problems and contributing to their resolution.
    • Ensuring the NCIA, and Information Security principles and practices are applied on system and product solutions under AOR including compliance and hardening.
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