Citrix Administrator

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.

We are currently seeking an experienced and dynamic Citrix Administrator to join our team.

EU Nationality & EU Secret Clearance mandatory.

• Install, configure, manage and support servers across multiple Citrix farms to ensure optimal performance and reliability.
• Troubleshoot infrastructure issues to maintain a stable and secure environment.
• Conduct migrations and upgrades to improve security, performance, and system stability.
• Oversee the configuration, troubleshooting, and management of virtual machines.
• Update and maintain Citrix provisioning servers for efficient system operation.
• Manage and deploy App-V packages for streamlined application virtualization.
• Configure and optimize Citrix roaming profiles to enhance user experience.
• Develop and implement PowerShell applications to automate tasks and improve efficiency.
• Migrate applications from older versions to updated platforms.
• Build and configure Citrix servers to meet organizational requirements.
• Create, maintain and update system documentation to ensure accuracy and compliance with standards.
• Implement risk and security policies to adhere to organizational and regulatory standards.
• Collaborate with cross-functional teams to ensure high availability and disaster recovery for critical sites.
• Utilize tools like SCCM and Windows Deployment Services for client provisioning and monitoring.
• Contribute to projects, ensuring secure and reliable communications.

Education and Experience

• Our ideal candidate holds a 4 year degree in Computer Science related subject (In the absence of a degree, each candidate will have an additional two years experience per annum of missing higher education).
• At least 5 years of experience in CITRIX installation and administration.
• CITRIX certified or able to demonstrate deep knowledge in CITRIX technologies.
• 6 years of experience in using languages such as batch scripts, PowerShell, and Python.
• 10 years experience with MS Windows servers such as 2003, 2016, 2019, 2022.
• 10 years experience with Microsoft technologies such as Active Directory, DNS, DHCP, File Sharing, WSUS, etc.
• Knowledge in backup solutions.
• 5 years experience with VMware.
• 6 years of experience in implementing Risk and Security policies/standards.
• Knowledge in SCCM for deploying, staging, remote connections, monitoring, inventory and virtual desktop management.
• 5 years experience managing sites in high available environments, including DRP and BCP.

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise, and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe.

Why should you join Serco?

• Chance to contribute to innovation in the public services sector.
• A company passionate about diversity and inclusion.
• Permanent employment with comprehensive Serco Benefits package.

We are a diverse and inclusive organisation.

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It's a mix of people from different backgrounds, experiences, and opinions that keeps our culture strong and vibrant.

We believe in equity, so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible, we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK, we are proud to be a Disability Confident Leader in the government's scheme and hold the Gold Inclusive Employer Standard; in Belgium, we are a partner of Diversicom and a member of Charter der Vielfalt in Germany.

If you have any questions, please do not hesitate to reach out to The Serco Europe Recruitment Team.

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed.