IAM Business Analyst

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique Salt Temps plein

IAM Business Analyst (Process, IAM, CyberArk) – Bank – Brussels

Daily rate: €600 - €800

Duration: 12 months

Start: ASAP

Hybrid: 8 days per month on site

My banking client is looking for a Freelance IDAM PAM Business Analyst expert. The right candidate must have core Business Analyst skills and knowledge of Identity and Access Management. 8 days on site in Brussels office is mandatory for this position

Objectives:


• Support the Project Lead in scope definition by understanding the overall objective and constraints in the field of Identity and Access Management.


• Collect requirements and transform them into a structured and comprehensive work product.


• Define clear acceptance criteria which can serve as a comprehensive test set.


• Analysis designed process to identify automation opportunities using workflows and synergies between IAM tools like CyberArk and ServiceNow and design new Standard Operating Procedures (SOPs).


• Build a business case supported by well-defined benefits to justify the funding of identified automation opportunities.

Responsibilities:


• Participate in the initial feasibility study.


• Working closely with Business and IT stakeholders to gather requirements (functional and non-functional) and translate them into technical specifications.


• Define approach to requirements gathering, and elicit, analyse, document, and validate business requirements.


• Define approach to data analysis and data cleansing.


• Create and document business processes using BPMN (Business Process Modelling Notation) tools.


• Based on domain knowledge and best market practices, discuss with Business and technical colleagues to identify inefficiencies in current procedures and automation opportunities.


• Identify and define clearly the benefits of the change.


• Create clear presentations to present the outcome of analysis to senior stakeholders.


• Contribute to solution integration and implementation or migration strategy, identifying new scope and requirements.


• Collaborate with the change management to ensure that new deliverables are adopted for the benefit of the organisation.


• Facilitate communication between the business, the IT teams, and the key contributors during the project delivery phase.


• Define a test approach for the identified requirements to ensure that the initiative delivers the expected solution.


• Participate to the validation of the solution through testing and ensure the traceability of the results.


• Update internal and external documentation to ensure its up to date like the standard operating procedures (SOPs) or training material.


• Drive and secure the operational readiness of the project solution.


• Use in-house methodology for the creation of clear and concise documentation.

Required skills and qualifications:

We are looking for a candidate with 5+ years of experience as Senior Business Analyst to be able to produce the required work products.


• Understanding of Identity Management including privileged access management, access request, privileges elevation, session recording, ServiceNow integrations, knowledge of access control models and policies.


• Experience in creation of automated workflows using ServiceNow


• Analytical and critical mindset, with a strong attention to detail: Capacity to break down complex problems, interpret and challenge data, and make informed decisions to drive business success.


• Excellent communication skills (listening, writing, and presenting) at all levels, from team members to senior management level.


• Ability to build relationships with stakeholders to understand and meet their requirements.


• Strong negotiation and conflict management skills.


• Problem-oriented and solution-driven: Ability to identify and analyse problems, understand their root-cause, and find high-quality solutions.


• Flexibility and continuous improvement: Can work in an environment with continuous change on the related services.


• Capacity to work autonomously and in close team collaboration.


• Understanding of agile methodology and ability to work in an agile environment.


• Professional English proficiency.

Preferred skills and qualifications:


• Understanding of the current IAM regulations and standards.


• Experience in CyberArk integration with ServiceNow


• Certifications in Business Analysis like CBAP, ECBA or CCBA.


• Business process modelling, and experience with process mapping tools like Adonis or Visio.

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