IT Support Technician

il y a 3 semaines


Leuven, Flandre, Belgique TN Belgium Temps plein

Job Title: IT Support Technician

Location: Grimbergen, Vlaams-Brabant

Published: 1 day ago

Closing Date: 30 July 2023

Salary: €3,800 per month

Employment Type: Temporary with a view to permanent

Working Hours: 38 hours per week

Reference: DUORS-1483570

Job Details:

As IT Support Technician, you are the initial point of contact for troubleshooting server hardware, software, desktop, laptop, printer, and peripheral problems. You will perform routine and emergency maintenance on servers, switches, and phone systems for local and remote facilities.

Your Responsibilities Include:

  1. Maintenance of servers, ethernet networks, network cabling, and related equipment, devices, and systems
  2. Install, configure, and maintain servers, switches, and other enterprise equipment
  3. Install and configure desktop and laptop computers, networks, and direct attached printers
  4. Diagnose and resolve technical hardware and software issues
  5. Assist and mentor first-level helpdesk technicians
  6. Assist other IT staff members in the implementation of major system changes, network redesign, and system integrations
  7. Answer staff questions, concerns, and issues in person, by phone, and via ticket system
  8. Work with vendors to resolve issues and bring about product enhancements
  9. Log and document activities and information using helpdesk software
  10. Resolve user issues, requests, and tickets submitted through the helpdesk system

Experience: 1-3 years

Your Offer:

  • You have a bachelor degree in IT, or equivalent certifications
  • You have at least two years of experience in a similar position
  • Knowledge of: network protocols including TCP/IP, Microsoft operating systems and Microsoft Office products, group-based access control and file/application permissions principles, telephony concepts and equipment
  • You are able and willing to travel to other facilities at least 2 times per quarter to assist in projects, implementations, and preventive maintenance
  • You are able to communicate technical information to technical and non-technical colleagues
  • You are fluent in English and are able to read and understand (technical) documents in Dutch

Education: Professional bachelor

Our Offer:

  • A competitive salary + package, including insurance, meal vouchers, laptop, phone, ecocheques
  • Company car
  • Flexible working hours
  • 28 paid holidays

Company Profile: Worldwide leader in filling, blending, and distribution of packed chemical gases.

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