Service architect

Location: Tubize, Belgium

We say HI*

Thales in Belgium is part of an internationally leading technology group in the defence and security, aerospace as well as digital identity and security markets. In a world characterised by uncertainties, we ensure that our customers, partners and employees can pursue new paths with confidence. For a future we can all trust.

Say HI* – to your career as

Service Architect

At the Tubize site

In Tubize , you will join more than 250 colleagues recognized by domestic and international partners for expertise on products such as Radio Frequency (RF) Products, C4ISR , Crypto Global Solution , MACS (Aeronautical Intercom) and many others.

Today the Group employs more than 1,000 people across nine sites in Belgium. Discover all Thales activities in Belgium here.

Your mission:

• You will be part of the Service Discipline department, responsible for designing and delivering service solutions for Defence, Homeland Security and Critical Operators.
• You will contribute to the definition, design and implementation of service solutions that address customer and business needs.
• Working closely with senior architects and multidisciplinary teams, you will participate in the development of service architectures and support their deployment throughout the project lifecycle.
• You will help ensure that service solutions are sustainable, scalable and aligned with business objectives, standards and best practices.
• You will contribute to the definition of service architectures by analysing stakeholder requirements, evaluating solution options and supporting architectural decisions.
• You will participate in documenting service architectures and related deliverables, including service breakdown structures, design documentation and technical specifications.
• You will support the definition of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and operational service processes.
• You will collaborate with engineering, project management and operational teams to ensure successful service delivery.
• You will contribute to promoting the company's service portfolio and support customer discussions when required.

We are looking forward to

• You hold a Master's degree in Engineering, Computer Science or a related field.
• You have 3 to 6 years of experience in projects, service engineering or service architecture.
• You have a good understanding of service management principles and are familiar with ITSM tools and methodologies.
• You have an interest in digital services, process digitalisation and service lifecycle management.
• You are comfortable working in multidisciplinary and international environments.
• You are eager to learn, take ownership of your deliverables and progressively develop your architectural expertise.
• You are fluent in English and have a good command of French and/or Dutch.

Thales is a global technology leader with more than 81,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust.

For more than 20 years, Thales has pursued a robust corporate social responsibility (CSR) policy based on the highest international standards. The principles behind this policy are now captured in the company’s purpose of “building a future we can all trust ”, which was adopted in 2020.

Say HI* – Your journey to us

At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it?