Senior Business Analyst
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We are looking for a Digital Business Analyst to drive the development and continuous optimization of digital channels for corporate banking users.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Work setup: Hybrid in Brussels – 50% on-site and 50% remote.
Responsibilities:
- Lead requirements gathering, business analysis and product discovery activities.
- Translate customer needs, business objectives and pain points into business specifications, user stories and valuable digital solutions.
- Map customer journeys, assess opportunities, validate concepts and define MVPs and mock-ups.
- Engage stakeholders and maintain alignment on objectives, scope, timelines and progress.
- Evaluate solution feasibility based on customer value, business impact, costs and implementation constraints.
- Prepare business cases, decision-making materials and presentations for governance and change management.
- Support testing, clarify business requirements and coordinate incident resolution with functional analysts and developers.
- Manage digital initiatives through planning, execution, monitoring and closure in an Agile environment.
Must-have requirements:
- Extensive experience as a Business Analyst on digital transformation projects in consulting or client-facing environments.
- Strong experience in requirements gathering, documentation, OKR definition, customer journey mapping and user-story slicing.
- Practical knowledge of BPMN and delivery frameworks such as Agile/Scrum, PRINCE2 or PMP.
- Experience managing digital projects from planning through delivery and closure.
- Proven ability to create and validate business cases and perform cost-benefit, root-cause and SWOT analyses.
- Data-analysis skills using Excel, BusinessObjects or comparable market-leading tools.
- Strong stakeholder-management, workshop-facilitation, presentation and written communication skills.
- Experience using collaborative tools, including digital whiteboards and SharePoint. xirbnpk
- Fluent English and excellent command of either Dutch or French.
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