Information Technology Project Manager

Senior Project Manager – Telecom

Location: Mechelen, Belgium
Work regime: Full-time, fully on-site
Start date: ASAP – preferably 1st or 16th of the month, and no later than 1 October 2026
Duration: Until 31 December 2026, with a strong possibility of long-term extension
Languages: Dutch & English

About the Role
A leading telecom company is looking for a Senior Project Managers to strengthen its Project Management team.
This is a business-oriented, stakeholder-driven Project Management role rather than traditional IT.
You will work on strategic initiatives involving business transformation, customer onboarding, delivery coordination and stakeholder alignment within a dynamic telecom environment.
The Project Manager will operate as generalist and may be assigned to multiple strategic initiatives, with an additional focus on onboarding key strategic wholesale customers to the company's future API and operating model .

Senior Project Manager – Strategic Customer Onboarding
The Project Manager will have a general strategic project management responsibilities , with an additional focus on strategic wholesale customer onboarding .
You will play a key role in onboarding major wholesale customers to the company's future API and service/operating model , acting as the bridge between customers, product teams and internal stakeholders.

Additional Responsibilities
Lead the end-to-end onboarding of strategic wholesale customers.
Act as the bridge between customers, product teams and internal stakeholders.
Translate customer needs into actionable requirements and initiatives.
Manage customer expectations while balancing business priorities and operational feasibility.
Coordinate internal teams to ensure successful onboarding and delivery.
Navigate complex or sensitive stakeholder discussions diplomatically.
Maintain strong customer relationships and satisfaction.
Identify and resolve blockers, dependencies and delivery risks.
Support the transition towards an API-driven service model.

Your Profile
Must Have
5+ years of experience in Project Management or Program Management.
Strong stakeholder management experience, both internally and externally.
Excellent communication and presentation skills.
Strong organizational and prioritization capabilities.
Ability to work independently and take full ownership.
Diplomatic and influential communication style.
Assertive, confident and comfortable challenging stakeholders.
Ability to remain calm and effective under pressure.
Strong problem-solving and decision-making skills.
Strategic mindset with the ability to maintain a helicopter view.
Proactive and hands-on approach.
Comfortable working both autonomously and as part of a team.
Experience working in rapidly changing or evolving organizations.
Fluent in Dutch and English .
Master's degree in Business, Engineering, Technology, Economics, Management or a related field, or equivalent relevant experience.

Nice to Have
Experience in telecommunications, broadband, fiber, HFC, FTTH or wholesale telecom .
Experience with customer onboarding .
Product Management experience.
Change Management experience.
Experience with API-driven service environments.
French language skills.

What Makes These Roles Different?
This position is ideal for Project Managers who are strong with people and business , not just processes and planning.
You should be comfortable operating in a dynamic telecom environment where priorities can evolve and successful delivery depends heavily on stakeholder management, influencing, communication and taking initiative .
Experience in managing strategic customers, wholesale relationships and complex onboarding initiatives will be highly valuable.