Director Large Companies Business Center Aalst

Director Large Companies Business Center Aalst Location: Aalst Function: Lead Relationship Banker III Job Level: GJA 19 Schedule: Full-time Hiring Manager: Géraldine Gutmann Mission Together with the other Directors Large Companies, the Business Center Director Aalst will be responsible for the implementation of the Business Banking BE Strategy as defined by the segment and the success of Business Banking for Large Companies in the Region West. Steering and developing the Relationship Advisory Team within the region of Aalst, building solid relationships with top clients in the geographical region, be deeply integrated in the local network, maintain excellent relations with external stakeholders and be the face of ING in the market. All of this to enhance ING’s position as main bank, improve market penetration and increase ING’s revenues in the region, while ensuring compliance with ING’s policies and risk appetite. Focus on building synergies with product lines such as Financial Markets, ING Lease & Comfin, Private banking and others. The team, under the leadership of the Director Large Companies, will focus on the Midcorporate segment. Strategic Challenges Implementing omnichannel advice for all customers in the Relationship segment. Supporting further development of the advice delivery to (potential) clients, e.g. remote advice, to improve efficiency and effectiveness. Optimising the collaboration with and lead‑generation between ING's segments & products. Create positive visibility for ING in BC Aalst Region, through active stakeholder management and networking. Key Result Areas Increasing Lending, Deposit, Financial Markets Products & Payments Volumes. Increase fee business and revenues in general. New clients acquisition. Increase NPS. Responsibilities Sales Management Understand & analyse the local market positioning compared to competitors and set out directives to increase primary relationships, NPS and financial results. Set direction for driving the sales force to realise the global strategy of the segment and the yearly objectives. Proactively use the tools and campaigns set by the segment. Functionally manage the team of sales and services officers to organise effective sales support for the Relationship Managers. Responsible for setting and achieving ambitious client & business growth targets for the region. Develop strong relationships with key clients and participate actively in key and/or complex transactions. End responsibility for the clients in scope and P&L ownership for the Relationship segment in BC Aalst. People Management Inspire and motivate the commercial team of Relationship Managers and Transaction Service Consultants (hierarchically) and Sales & Services Officers (functionally). Manage recruitment, mobility, training & development, reward and retention of the team. Provide regular coaching and feedback. Ensure good communication within the Team and amongst peers. Safe & Compliant Deliver a safe and secure advice experience compliant with relevant internal (e.g. KYC) and external rules and legislation. Responsible for KYC compliance including risk overdues and risk appetite. Ensure correct application of credit risk management policy. Decide together with Risk Management in credit decision process on different levels. Change Management Enable and cultivate a positive and constructive attitude towards change. Show attitude in line with orange code towards the team when new ways of working, new products, new channels are implemented. Collaboration Organise cross‑segment cooperation with other commercial segments of the bank (retail, private banking). Ensure optimal collaboration with product departments (FM, Commercial Finance, ING Lease, corporate finance, PCM). Collaborate with stakeholders: Customer Loyalty Teams, Credit Risk Management, KYC teams etc. Networking Build a network among key clients and represent the bank in the Antwerpen/Mechelen area. Represent ING in external organizations such as VOKA, NBB FIFO. Qualifications Education University degree. Knowledge Extensive Knowledge of the ING organisation. Credit Risk Management. Knowledge of ING Products, Services and Processes. Work Experience At least ten years working experience, preferably some years in Business Banking / Corporate Sales environment. Proven track record in sales incl client acquisition/management. Proven track record in people management. Previous experience with other segments or other business lines is an asset. Familiar with or ready to invest in the local economy and region. Skills Leadership and People Management skills. Decision making and analytical skills. Strong client focus. Networking skills. Sales skills, judgement and persuasiveness. Planning and organisational skills. Good verbal and written communication skills – Dutch is a must, active knowledge of French & English required. Embody the Orange Code. Dimensions Location: Aalst. Team composition: 12 people (Relationship Managers, Transaction Service Consultant, Sales and Services Officers). Revenues: €37 million. Lending outstanding: €1.6 billion. Deposits outstanding: €1.05 billion. Important focus on Real Estate. About ING There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that Ethical Oath and Certifications As part of our ongoing commitment to maintaining the highest standards of integrity and professionalism, we would like to inform you about the new bankers’ oath recently introduced in Belgium. This oath requires all banking professionals to adhere to strict ethical guidelines. In accordance with these new regulations, we will request during the recruitment process to provide us with a certificate confirming the absence of any professional prohibition. This certificate can be obtained online through the Financial Services and Markets Authority (FSMA). For more information and to request the certificate, you can visit the following link: Vous souhaitez obtenir une attestation d’absence d’interdiction professionnelle ? | FSMA (Only in FR or Nederlands) #J-18808-Ljbffr