Application Support Specialist
il y a 2 semaines
Description of tasksDiagnose M2M and data exchange issues reported by users.Analyze XML, XSLT, JSON files, identify errors, research potential root causes, perform tests and report.Test and try to reproduce existing bugs and errors.Provide technical support to engineering teams.Follow up system development and features available in M2M transmissions vs UI.Serve as a liaison between our customers and development team.Keep internal knowledge up to date by documenting all relevant information.Ensure and perform all communication with the end-users according to the services procedures and in accordance with the agreed KPIs.Provide services to all stakeholders according to ITIL best practices, handling and documenting all requests and feedbacks.Knowledge and skillsStrong knowledge and understanding of data exchange, such as machine to machine (M2M) transmissions, system to system communication, exchange of data without human interaction so that the information is available on another device, etc.Strong knowledge of the XML Schema Definition (XSD) and XML mark-up language.Previous experience in the healthcare, business or insurance sectors in projects implementing M2M communication and large data exchange.Previous experience in end-user assistance of information systems.Good understanding of networking and databases.Strong analytical and problem-solving skills.Good communication skills (written and verbal in English).Experience working with ticketing systems, Atlassian JIRA is a plus.Knowledge of programming languages such as Java, HTML or CSS is a plus.
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Application Support Specialist
il y a 6 jours
Brussels, Belgique OneSource Consulting Temps pleinJob Title: Application Support AgentLanguage: English, FrenchLocation: Brussels, BelgiumDuration: Long TermEU Citizenship mandatoryJob description:Receive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions. Keep end-user informed on request...
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Application Support Specialist
il y a 4 jours
Brussels, Belgique OneSource Consulting Temps pleinJob Title: Application Support AgentLanguage: English, FrenchLocation: Brussels, BelgiumDuration: Long TermEU Citizenship mandatoryJob description:Receive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions. Keep end-user informed on request...
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Application Support Engineer
il y a 4 jours
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Infrastructure Engineer (Freelance or permanent) for a market leader in the Financial industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT...
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Applications Support Agent
il y a 4 semaines
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians....
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Application Support Specialist
il y a 2 semaines
Brussels, Belgique Brayton Global Temps pleinDescription of tasksDiagnose M2M and data exchange issues reported by users.Analyze XML, XSLT, JSON files, identify errors, research potential root causes, perform tests and report.Test and try to reproduce existing bugs and errors.Provide technical support to engineering teams.Follow up system development and features available in M2M transmissions vs...
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Applications Support Agent Junior
il y a 2 semaines
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
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Applications Support Agent Junior
il y a 1 semaine
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
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Applications Support Agent Junior
il y a 1 semaine
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians....
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Support Specialist
il y a 1 jour
Brussels, Belgique Cross Border Talents Temps pleinFunctietitel: Support Specialist | Nederlands-sprekend | Remote in Athene voor techbedrijf Locatie: Thuiswerken in Athene, Griekenland Over de functie: Namens Cross Border Talents zijn wij op zoek naar Nederlands-sprekende support specialisten die op afstand willen werken voor een toonaangevend techbedrijf in Athene. In deze functie bied je ondersteuning aan...
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Technical Support Specialist
il y a 7 jours
Brussels, Belgique Viva Wallet Temps pleinAPN is your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to ‘’join our forces’’! **The role**: The Technical Support Specialist, will join our Technical Support Team (part of the...
