Deskside Support Technician

il y a 2 semaines


Brussels Metropolitan Area, Belgique Stefanini EMEA Temps plein

We are a Brazilian IT company with over 35 years of global experience in IT services — from outsourcing to application development and staffing. With a presence in 41 countries and 70 offices worldwide, we are a trusted partner for companies across industries like finance, manufacturing, telecom, technology, and public sector. If you're a proactive, customer-focused professional, come join our vibrant, team-oriented workplace. Learn more at and connect with us on LinkedIn, Facebook, and Instagram.

About the Role

In this fast-paced, evolving environment, you'll provide high-level, hands-on IT support, ensuring timely resolution of issues and excellent customer service. You'll handle support requests via phone, email, and face-to-face, collaborating with third-party resolver groups when needed.

Responsibilities

  • Deliver consistent, high-quality IT support.
  • Diagnose and resolve hardware, software, and network issues.
  • Manage user accounts, permissions, and system access.
  • Handle on-site break/fix support in coordination with other teams.
  • Set up and maintain PCs, peripherals, and AV equipment (Webex, Zoom, Skype for Business, etc.).
  • Support office moves, including setting up workstations and equipment.
  • Maintain inventory and document system changes.

Qualifications

  • C1 level Dutch and professional English proficiency.
  • ITIL V3 Foundation Certification (preferred).
  • Strong MS Office 365 skills; scripting or coding is a plus.
  • Knowledge of Active Directory, basic networking, and hardware troubleshooting.
  • Experience with iOS/Android and AV support.
  • Minimum 5 years of on-site IT support experience.
  • Excellent communication, problem-solving, and customer service skills.
  • Adaptable, team-oriented, and resilient under pressure.

Equal Opportunity Statement

We are committed to creating an inclusive, diverse work environment where everyone is welcome.


  • User Support Technician

    il y a 3 semaines


    Brussels Metropolitan Area, Belgique Econocom Belgium Temps plein

    The User Support Technician is responsible for resolving incidents or issues encountered by users at their designated IT workstation.Key Responsibilities:Incident Management:Identify and analyse incidents reported by users.Resolve incidents within your area of expertise either remotely or in person using the provided documentation.Manage the flow of users...

  • IT Support Specialist

    il y a 3 jours


    Brussels, Belgique Sharp Brains Ltd Temps plein

    Job Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...

  • Network Technician

    il y a 3 semaines


    Brussels Metropolitan Area, Belgique ConSol Partners Temps plein

    ConSol Partners are urgently seeking a Network Technician with NATO Security clearance for an exciting 2 month contract with a potential of a 100 day extension. Location: Brussels, BelgiumFull-Time On-Site: YesRequired Security Clearance: EU SECRET/NATO SECRETKey Responsibilities:Under the guidance of the Network Management lead, but largely operating...

  • Support technique informatique

    il y a 2 semaines


    Brussels Metropolitan Area, Belgique Nexeo Temps plein

    Nexeo is currently looking for a Workplace Support Technician for a leading company in Belgium.Nexeo is a consultancy company that supports its clients in the banking, finance, and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions.As a consultant, you will have the opportunity to...

  • IT Support

    il y a 11 heures


    Brussels, Belgique Avaso Technology Solutions Temps plein

    **Responsibilities**: - Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers - Perform desktop and COTS software installation/upgrades including staging & imaging - Provide break-fix services -...

  • Workstation Technician

    il y a 2 semaines


    Brussels, Belgique NRB Temps plein

    Vous souhaitez booster votre carrière vers une fonction de** Workstation Technician **? Rejoignez notre équipe** Workplace Support** au sein de **NRB** ! Le **groupe NRB** est aujourd’hui l'un des leaders du secteur IT en Belgique et nous proposons des services informatiques qui répondent à l’ensemble des besoins en IT : Infrastructure & Cloud,...

  • Senior Field Technicians

    il y a 2 semaines


    Brussels, Belgique SMT Africa Temps plein

    We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer’s growth. For our...


  • Brussels, Belgique Icare Executive Search Temps plein

    ICARE Executive Searche is op zoek naar een Support Technician gespecialiseerd in Elektromechanica voor haar klant, een internationale groep in volle groei, in het kader van een vast contract gebaseerd in Brussel. Je werkt met een Nederlandstalige industriële klant en bent verantwoordelijk voor - U bent verantwoordelijk voor de ontwikkeling en...


  • Brussels, Belgique Quanta Temps plein

    Crane / Heavy Equipment Technician - Heavy Lift - 2 years - Brussels Our Global Heavy Lift clients are always looking to add to their ever-growing teams in the European market. With this in mind, we are looking for a Crane / Heavy Equipment Technician to join their team for on going projects in Europe. **Crane / Heavy Equipment Technician...


  • Brussels, Belgique Allo Intérim Temps plein

    We are seeking a skilled **Audio-Visual & IT Support Technician** to join our team and deliver exceptional support for events, conferences, and IT operations. **Responsibilities** - **Provide hands-on support** to users, ensuring a seamless AV/IT experience. - **Set up and manage AV/IT systems** for meetings, conferences, and events. - Quickly **identify,...

  • IT Support Specialist

    il y a 3 jours


    Brussels, Belgique Sharp Brains - Global IT Support Temps plein

    **JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...


  • Brussels, Belgique Serco Europe Temps plein

    Job Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...

  • Technician (Service Desk)

    il y a 3 semaines


    Brussels, Belgique Enterpryze Consulting Ltd. Temps plein

    **Technician (Service Desk)** - **Working Location**:Brussels, Belgium - **Security Clearance**:NATO Secret / **SC - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION**: **Essential Qualifications/Experience**: - Service Desk 1st level support experience - Good knowledge of Service Desk ticketing tools (BMC Remedy) - Mobile...


  • Brussels, Belgique Baker McKenzie Temps plein

    **Role Purpose** *** Senior Analyst, On-site IT Support manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end...


  • Brussels, Belgique bakermckenzieuk Temps plein

    **Role Purpose** Senior Analyst, On-site IT Support manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end users...

  • IT Technician

    il y a 2 semaines


    Brussels, Belgique Paradigm Temps plein

    **IT Technician** - Paradigm, organisme d’intérêt public, est le leader de la transition numérique à Bruxelles. Nous accompagnons nos clients - les institutions publiques bruxelloises - dans leur transition digital. Travailler pour Paradigm, c'est avoir un impact réel sur la vie quotidienne des Bruxellois._ - En tant que _**_IT Technician,_**_ vous...

  • IT Technician

    il y a 2 semaines


    Brussels, Belgique Paradigm Temps plein

    **IT Technician** **Vous voulez...** - donner du sens à votre métier en mettant vos compétences au service de la Région Bruxelloise et de ses citoyens, - rejoindre une organisation durable, dynamique, et en pleine croissance, - exercer une fonction passionnante, dans une organisation à la pointe de son domaine, - travailler dans une atmosphère...

  • IT Technician

    il y a 2 semaines


    Brussels, Belgique Paradigm Temps plein

    **IT Technician** **Vous voulez...** - donner du sens à votre métier en mettant vos compétences au service de la Région Bruxelloise et de ses citoyens, - rejoindre une organisation durable, dynamique, et en pleine croissance, - exercer une fonction passionnante, dans une organisation à la pointe de son domaine, - développer votre carrière grâce aux...

  • IT Support Helpdesk

    il y a 3 semaines


    Brussels, Belgique Viavera Recruitment Temps plein

    Our client is a service organisation **De functie**:The ICT Helpdesk Technician employee supports all workstations (laptop/desktop/printer/mobile/software installation) to ensure operational excellence at all times. He/she has an technical support role, executing planned interventions, solving issues, defining clearly the scope of his/her support. You will...

  • Field Technician Turbines

    il y a 2 semaines


    Brussels, Belgique ENGIE Temps plein

    **(SENIOR) FIELD TECHNICIAN TURBINES**: EMS(European Maintenance Support) is a part of the ENGIE Group that carries out specialized maintenance work across **Belgium** and Europe (mainly** the Netherlands **and** France**). Within the Powertrain (Gas and Steam Turbines) team, we are looking for a **Field Technician Turbines** who wants to develop into a...