Bo Agent Bill-to-Cash Collection
il y a 3 semaines
TotalEnergies is op zoek naar een nieuwe collega met een profiel die het best overeenkomt met de volgende beschrijving:
- Je bent vlot tweetalig Frans-Nederlands zowel mondeling als schriftelijk;
- Je hebt een goede kennis van MS Office (voornamelijk Excel);
- Je bent bestand tegen stress en hebt een groot aanpassingsvermogen;
- Je bent assertief, communicatief vaardig en klantgericht;
- Je hebt al een eerste ervaring als medewerker Incasso of een ervaring opgebouwd in een financiële functie;
- De kennis van Salesforce en/of SAP en/of SQL is een pluspunt.
Binnen de afdeling Operations & Care, houdt de ploeg Bill-to-Cash zich bezig met de financiële acceptatie van prospecten en de inning van onbetaalde facturen conform de geldende wetgeving en de visie van het bedrijf doorheen de verschillende Business Units. Binnen het team Bill-to-Cash is het Collection-team gespecialiseerd in het uitvoeren van alle taken relatief aan B2C & B2B klanten.
De BO Agent Collection zal binnen dit Collection team werken en volgende taken uitvoeren:
- De opvolging en de uitvoering van alle stappen binnen het intern inningsproces (herinneringen, telefonische contacten, stopzetting van de energielevering);
- De opvolging en de uitvoering van alle stappen binnen het extern inningsproces (bestand met klantenselectie, bestand met saldo-updates, ...);
- Het behandelen van vragen van onze externe incassopartners (deurwaarders, advocaten, en incassobureaus) of tussenpersonen via e-mail;
- De uitvoering van taken die ontstaan als gevolg van de interne en externe incassoprocessen;
- De proactieve opvolging van dossiers die extern werden toevertrouwd aan gespecialiseerde incassokantoren, deurwaarders of advocaten;
- Indien nodig zal de BO Agent analyses kunnen uitvoeren over de interne en externe incassoprocessen.
TotalEnergies is een wereldwijde multi-energie onderneming die energie produceert en levert: olie en biobrandstoffen, aardgas en groen gas, hernieuwbare energie en elektriciteit. De 105.000 medewerkers zetten zich in voor energie die steeds betaalbaarder, schoner, betrouwbaarder en toegankelijker is voor zoveel mogelijk mensen. Actief in meer dan 130 landen, plaatst TotalEnergies duurzame ontwikkeling in al haar dimensies centraal in haar projecten en operaties om bij te dragen aan het welzijn van de bevolking.
Waarom ons vervoegen?
Dit is een unieke kans om een vak te leren en nieuwe horizonten te verkennen binnen een groot bedrijf en een energiemarkt die voortdurend in beweging is TotalEnergies Power & Gas Belgium zet sterk in op competentieontwikkeling en biedt een stimulerende omgeving om verschillende beroepen en afdelingen te verkennen. Als je op zoek bent naar uitdagende en verrijkende ervaringen, zowel persoonlijk als professioneel, dan is dit tijdelijk contract de ideale kans om je carrière een boost te geven
Solliciteer nu en stap in een dynamische en verrijkende carrière bij TotalEnergies Power & Gas Belgium
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