Front Desk Associate

Welcome members, manage queries and bookings, and maintain the reception area to brand standards. As a Receptionist you will be the first point of contact for our members, providing exceptional customer service and creating a warm and welcoming environment. About the role This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and has excellent communication skills. Key responsibilities Manage member queries and bookings efficiently and effectively Maintain the reception area to high standards of cleanliness and organisation Provide exceptional customer service to all members Requirements Excellent communication and interpersonal skills Able to work in a fast-paced environment Strong organisational and time management skills Benefits Free Club Membership for you and your family 50% Discount on food and drinks Discounts on Swimming, Tennis Lessons, and Personal Training Career Advancement opportunities through internal training and development Wagestream App: Get paid on demand Access to our Benefits Suite Why join us? We create an environment where our teams feel a sense of belonging, thrive physically and mentally, and fulfill their full potential.