IT Support, Maintenance
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
T Support, Maintenance & Operations Engineer (Level 2)
Do you have the following skills, experience and drive to succeed in this role Find out below.
Location: Brucargo, Zaventem, Belgium
Work Model: Hybrid – remote and on-site
Language: English required; then either French or Dutch advantageous.
About the Role:
We are looking for an experienced Level 2 IT Support Engineer to support mission-critical IT and operational technology environments within international airports.
You will provide technical support, troubleshooting, maintenance and operational assistance for systems supporting passenger and baggage-flow operations.
The role combines application and infrastructure support, incident management, maintenance, testing and customer interaction. You will work closely with Level 1/3 Support, Development, DevOps, project teams, suppliers and airport customers.
Key Responsibilities:
- Own Level 2 incidents and service requests from investigation through to resolution and closure.
- Troubleshoot complex issues across applications, infrastructure, operating systems, networks, databases and integrations.
- Analyse logs, monitoring data and system behaviour to identify root causes and restore services.
- Provide remote and on-site technical support at airport environments.
- Perform planned preventive and corrective maintenance.
- Support deployments, commissioning, testing, validation and post-change verification.
- Reproduce defects and work with Development and DevOps teams to validate fixes.
- Produce clear technical analysis, incident reports and customer updates.
- Maintain knowledge articles, troubleshooting guides, SOPs and technical documentation.
- Identify opportunities to improve monitoring, automation, tooling and support processes.
- Collaborate with customers, suppliers and internal technical teams during incidents and maintenance activities.
- Participate in an agreed on-call rotation.
Required Experience & Skills:
- 3+ years of Level 2 IT support or equivalent experience in a business-critical environment.
- Strong troubleshooting experience across Windows and/or Linux, networks, applications, databases and distributed systems.
- Experience working within an ITIL-aligned support environment.
- Experience with incident, problem, change and knowledge management.
- Strong technical documentation and communication skills.
- Fluent English; French and/or Dutch advantageous.
- Willingness to travel to customer and airport sites.
- Valid Category B driving licence.
- Ability to obtain and maintain required airport security clearances and access authorisations. xirbnpk
- Willingness to participate in an agreed and compensated on-call rotation.
Please apply with your most up to date CV if interested
-
IT Support, Maintenance
Il y a 3 heures
Zaventem, Flanders, Belgique Michael Bailey Associates Temps pleinT Support, Maintenance & Operations Engineer (Level 2) Location: Brucargo, Zaventem, Belgium Work Model: Hybrid – remote and on-site Language: English required; then either French or Dutch advantageous. About the Role: We are looking for an experienced Level 2 IT Support Engineer to support mission-critical IT and operational technology environments...
-
IT Support Specialist
Il y a 2 jours
Zaventem, Flanders, Belgique Septeo BE Temps pleinBeschrijving van het bedrijfCompany DescriptionSepteo is een toonaangevende Europese softwareontwikkelaar, internationaal actief en erkend als een van de top 5 uitgevers van sectorspecifieke software in Frankrijk. In volle groei en constante evolutie profileert de groep zich als een belangrijke speler in de softwarewereld, gedragen door de kracht van haar...
-
Industrial Systems
Il y a 3 heures
Zaventem, Flanders, Belgique BELGIUM PARCELS SERVICE Temps pleinAbout BPSHave you got what it takes to succeed The following information should be read carefully by all candidates.Belgian Parcel Service (BPS), based in Zaventem and part of the Logista Group, is a specialist in GDP-compliant pharmaceutical transport and last-mile healthcare logistics throughout Belgium.Every day, our teams ensure the safe, reliable and...
-
Industrial Systems
Il y a 6 heures
Zaventem, Flanders, Belgique Linkedin Temps pleinAbout BPS Belgian Parcel Service (BPS), based in Zaventem and part of the Logista Group, is a specialist in GDP-compliant pharmaceutical transport and last-mile healthcare logistics throughout Belgium. Every day, our teams ensure the safe, reliable and temperature-controlled distribution of pharmaceutical products to pharmacies, hospitals, wholesalers and...
-
IT Support Agent M/V/X
Il y a 2 jours
Zaventem, Flanders, Belgique Actiris Temps pleinBeschrijving van de functie Als IT Support Specialist: - Bied je technische ondersteuning aan gebruikers van computers en informaticatoepassingen, zowel voor hardware, netwerken, algemene software als voor de specifieke softwareprogramma's van onze klant. - Probeer je in eerste instantie zelf een oplossing voor de klant te vinden. Indien nodig zorg je voor...
-
IT Support Agent
Il y a 3 heures
Zaventem, Flanders, Belgique Jobbydoo Temps pleinAls IT Support Specialist: - Bied je technische ondersteuning aan gebruikers van computers en informaticatoepassingen, zowel voor hardware, netwerken, algemene software als voor de specifieke softwareprogramma's van onze klant. - Probeer je in eerste instantie zelf een oplossing voor de klant te vinden. Indien nodig zorg je voor een gepaste doorverwijzing...
-
Junior Support Engineer
Il y a 1 jour
Zaventem, Flanders, Belgique Venn Telecom Temps pleinVenn Telecom is expanding fast and needs to recruit curious and passionate technical profiles to maintain the best level of service quality and superfast delivery. The open position of Junior Support Engineer consists in the following tasks: • Customer support via phone and ticketing system (1st & 2nd line) • Preparation of orders and configuration of...
-
EN - Multi-Skilled Maintenance Technician (F/M/X)
Il y a 20 heures
Zaventem, Flanders, Belgique AccorHotel Temps partielCompany DescriptionMövenpick Brussels Airport is a flagship property of Mövenpick Hotels & Resorts, ideally located close to Brussels Airport and the city of Brussels.With 151 modern rooms, meeting facilities, a rooftop restaurant, wellness facilities, and Parking 21, our hotel welcomes both business and leisure guests in a dynamic international...
-
IT Officer
Il y a 3 heures
Zaventem, Flanders, Belgique Facq Temps pleinAls IT Officer ben jij het eerste aanspreekpunt voor onze medewerkers. Je biedt kwaliteitsvolle eerstelijnsondersteuning en zorgt ervoor dat onze IT-werkomgeving vlot en betrouwbaar functioneert. Jouw belangrijkste verantwoordelijkheden - Support & Helpdesk: Je helpt gebruikers bij het oplossen van dagelijkse incidenten met betrekking tot hardware,...
-
Freelance Maintenance Engineer Lead
Il y a 3 jours
Zaventem, Flanders, Belgique Michael Page Temps pleinAs a Freelance Maintenance Engineer Lead, your responsibilities are: Oversee and manage engineering and manufacturing operations to ensure seamless workflows. Provide technical guidance to the engineering and manufacturing teams. Identify and resolve technical issues in a timely manner. Collaborate with cross-functional teams to optimise production...
