Electronic Quality Engineer
il y a 2 semaines
Als Electronic Quality Engineer word je gedreven door het streven naar klanttevredenheid en technische excellentie. In deze rol, die zich richt op elektronische service en ondersteuning, krijg je de kans om:
- Klachtendossiers op te volgen: je analyseert en raadpleegt verschillende (externe en interne) bronnen, implementeert doelgericht oplossingen én houdt in het ganse proces de klant en technieker ter plaatse mee op de hoogte;
- Onze interne softwaretool te beheren en up-to-date te houden: je zorgt ervoor dat alle informatie administratief correct en logisch terug te vinden is;
- Onze servicecentra wereldwijd te ondersteunen: dat kan via ons CRM-systeem, via Teams of via trainingen die uitgewerkt worden en hier ter plaatse in Ieper worden gegeven.
Je bent vertrouwd met een elektrische en/of elektronica-omgeving. Logisch denken en analytische skills weet jij makkelijk te combineren met praktische kennis en inzicht. Als spilfiguur in verschillende dossiers weet jij alle partijen op de hoogte te brengen/houden, dat doe je vlot in het Nederlands en het Engels.
Je komt terecht in een ervaren team dat de rust en kalmte weet te bewaren. In dergelijke omgeving voel jij je dan ook op je best. Je weet telkens het overzicht te behouden in dossiers en verbanden te zoeken en te leggen a.d.h.v. verzamelde data.
Je komt terecht in een internationale organisatie die de hoogste toppen scheert in haar segment. Er wordt een duidelijk opleidingstraject op maat uitgewerkt, dat aangepast zal worden naar je noden en ambities, én opgevolgd wordt door je eigen opleidingscoach. Je krijgt de vrijheid om je functie naar het hoogste niveau te tillen.
Extra voordelen:
- Verloning volgens ervaring;
- Maaltijdcheques van 8 EUR;
- Flexibele werktijd (work-life balance is voor ons geen loos begrip);
- Interessant cafetariaplan met de mogelijkheid tot leasewagen, leasingfiets, …;
- Groeps- en hospitalisatieverzekering;
- Mentale en fysieke gezondheid staan voorop, getuige onze Picanol Group Strava Club en de vele collega's op de Mondi Run, de 100 km van Ieper, of de Kemmelbergtrail, … maar een frietje of een afterwork drink op vrijdag slaan we ook niet af;
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