salesforce expert

As a Salesforce Expert you combine business analysis, internal Salesforce support and the daily management of our Salesforce platform. You play a crucial role in supporting both our Salesforce users and our Salesforce Architect.

Intrigued? Here's what you'll be doing?

• You oversee the daily operations of our Salesforce platform, ensuring a smooth and efficient functionality.
• You'll support our users by providing daily or standard requests, such as maintaining and uploading sales data, adaptations and configurations and managing user profiles, roles, access and more.
• You play a supporting role in defining functional and technical requirements.
• You contribute to the development of both standard and custom Salesforce functionalities;
• You validate acceptation criteria in collaboration with our Salesforce Architect.
• Quickly addressing and resolving issues and bugs to ensure a flawless user experience.
• Finding structural solutions in close collaboration with the salesforce team of DPD Belux
• You'll go beyond the borders of DPD BELUX and work with other business units of Geopost, to ensure the integration with Geopost tools.

What do we expect from you?

• You combine a bachelor's degree with a first experience in a similar role.
• You have an all-round salesforce experience, particularly proficient in Salesforce Administrator, Sales Cloud and Service.
• Your experience in low-code solutions and flows provide you some tools to make adaptations and configurations in Salesforce.
• You're analytical and a critical thinker, skills that bring added value to our Salesforce platform.
• You have a continuous improvement mindset.
• You have excellent communication skills.
• Profound knowledge of English is a must, Dutch and French are a plus.