VDI Engineer
il y a 4 jours
Spektrum Braine-l'Alleud, Walloon Region, Belgium
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services.
Who We Are Supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The NCIA provides a wide range of services, including:
- Cyber Security: Advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: Development and maintenance of systems used by NATO's military commanders.
- Satellite Communications: Services to enable secure communications between NATO forces.
- Electronic Warfare: Services to support NATO's mission against threats to communication networks.
- Information Management: Management of NATO's IT infrastructure.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) provides, maintains, and defends the NATO enterprise-wide information technology infrastructure. The NCI Agency workforce consists of NATO International Civilians (NIC's), Military (Mil), and Interim Workforce Consultants (IWC's).
Role Background
NATO Digital Workplace Centre (NDWC) provides innovative solutions for the Digital Transformation of NATO.
Role Duties And Responsibilities
Installation, configuration, administration, and monitoring of VDI infrastructure based on Dell end user devices and Omnissa (former VMware) Horizon technologies:
- Daily administration, troubleshooting, and monitoring of VDI infrastructure instances.
- Installation, upgrade, and configuration of existing and new VDI instances.
- Monitor performance, troubleshoot, and optimize existing VDI setup.
Ensure a healthy and functional end user computing environment:
- Review, troubleshoot, and ensure compliance with security policies.
- Work on and resolve incidents and service requests.
Enhance business continuity by improving fault tolerance and disaster recovery:
- Propose design, implement, test, and maintain fault tolerance and disaster recovery.
Improve the maturity of IT Operations:
- Develop, implement, and follow standard operating procedures.
- Develop and improve instructions for Level 1 and Level 2 technicians.
- Perform on-the-job training as needed.
Essential Skills And Experience
- 2 years of experience in Group Policy Management (GPOs)
- 3 years of experience in Application COTS Troubleshooting
- 3 years of experience in Windows 10/11 troubleshooting
- 3 years of experience in Incident Management
- 2 years of experience in ITIL Concepts
- 3 years of experience in VMware AppVolume
- 3 years of experience in VMware Horizon
- 3 years of experience in VMware vSphere
- 2 years of experience in VMware DEM/UEM
- 2 years of experience in FSLogix
- 3 years of experience in Master Image (VDI-MDT)
- 3 years of experience in Optimization / Monitoring
- 2 years of experience in Powershell
Working Location
- Braine l'Alleud, Belgium
Working Policy
- On-Site
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
