GIS Functional

We are looking for an experienced GIS Functional & Technical Lead to act as the key link between business stakeholders, end users and technical teams. The successful candidate will support the day-to-day operations of the GIS team, ensuring business requirements are translated into effective technical solutions while coordinating activities across the team.

This role combines functional leadership, technical understanding and operational coordination. You will play an important part in supporting the organisation's adoption of modern GIS technologies, including Esri Utility Network, Feature Services and modern web applications .

You will facilitate workshops, support end users, coordinate stakeholders and ensure smooth communication between business and IT. You will also translate business requirements into functional specifications and follow their implementation throughout the project lifecycle.

Key Responsibilities

• Act as the primary link between business stakeholders, end users and technical GIS teams.
• Support and coordinate the daily operations of the GIS team.
• Translate business requirements into functional specifications and oversee their implementation.
• Support the adoption and rollout of modern GIS technologies, including Utility Network, Feature Services and web applications .
• Organise and facilitate workshops, providing guidance and support to end users.
• Coordinate incident management, performance-related issues and functional analyses.
• Work closely with other application teams to resolve integration challenges and operational issues.
• Manage team planning, priorities and workload, ensuring alignment with project objectives.
• Translate strategic GIS roadmap initiatives into actionable work packages.
• Gather user feedback and identify opportunities for continuous improvement.
• Support the rollout of thematic maps and GIS portal functionalities.
• Communicate complex functional and technical concepts clearly to different stakeholders.
• Coach and guide team members while supporting organisational change and GIS transformation initiatives.

Required Experience & Skills

• Proven experience in a GIS Functional Lead, GIS Team Lead, GIS Consultant or similar position.
• Strong understanding of GIS technologies, applications and business processes.
• Experience with Esri Utility Network, Feature Services and modern GIS web applications .
• Ability to translate business requirements into functional specifications.
• Experience coordinating technical teams and working with multiple stakeholders.
• Understanding of GIS integrations, incident management and performance-related issues.
• Experience supporting GIS implementations, transformations or technology rollouts.
• Strong organisational, communication and stakeholder management skills.
• A proactive and coaching-oriented approach to team leadership.
• Ability to bridge the gap between functional business requirements and technical delivery.