Service Manager
il y a 2 jours
Location: Hybrid (Belgium) Orise Digi helps organizations build, modernize, and operate cloud platforms. We combine cloud engineering, managed services, and data & integration to deliver secure, scalable, and high-performing digital solutions — from design to day-to-day operations. Role The Managed Service Service Manager (MSSM) is responsible for the day-to-day service delivery of a pooled portfolio of managed service customers. You ensure SLA compliance, incident and backlog control, escalation handling, and accurate reporting. While the Technical Account Manager (TAM) owns architecture and roadmap discussions, you own service governance and execution. Key Responsibilities Govern SLAs (response times, resolution times, MTTR, backlog health) Act as primary escalation point for P1 incidents Enforce correct incident prioritisation and Key User processes Drive Problem Management and timely delivery of RCA documentation Produce and present monthly service reports (SLA performance, trends, backlog) Own delivery of cloud optimisation reports with input from the TAM Manage service onboarding, scope control, and operational checklists Support contract performance tracking, renewals, and billing validation Coordinate with support teams, development, and vendors Ensure ITIL and SOP compliance and continuous service improvement Requirements 3+ years' experience in Service Management within Azure or Cloud Managed Services Strong experience managing SLAs across multiple customers Solid ITIL knowledge (Incident vs Problem Management) Data-driven and comfortable with service reporting Strong stakeholder and escalation management skills Fluent in English; French or Dutch is an asset What's in it for you? A supportive, close-knit team that's passionate about tech Opportunities to learn and grow in a fast-moving industrial tech sector A competitive salary package with a wide range of benefits: Company car, meal vouchers, hospitalisation & group insurance, expense allowance, mobile subscription, ... Flexible working hours and the option to work from home 3 days/week A nice office, space for after-works, ergonomic desks and chairs, meeting rooms, and a fully equipped kitchen Great coffee, soups, sweets and fun — all on the house
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Service Manager
il y a 2 jours
Temse, Belgique Orise Temps pleinLocation: Hybrid (Belgium)Orise Digi helps organizations build, modernize, and operate cloud platforms.We combine cloud engineering, managed services, and data & integration to deliver secure, scalable, and high-performing digital solutions — from design to day-to-day operations.RoleThe Managed Service Service Manager (MSSM) is responsible for the...
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Regioverantwoordelijke Service
il y a 2 jours
Temse, Belgique Biolectric Temps pleinBiolectric (Temse) is op zoek naar een ervaren Regioverantwoordelijke Service om een team van Internationale Servicetechniekers aan te sturen. Binnen deze functie zal je rechtstreeks rapporteren aan de Service Manager. Over Biolectric♻️ The future is green! ♻️ Biolectric produceert innovatieve installaties die methaangas omzetten in duurzame energie...
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Regioverantwoordelijke Service
il y a 1 jour
Temse, Belgique Biolectric Temps pleinBiolectric (Temse) is op zoek naar een ervaren Regioverantwoordelijke Service om een team van Internationale Servicetechniekers aan te sturen. Binnen deze functie zal je rechtstreeks rapporteren aan de Service Manager.Over Biolectric The future is green! Biolectric produceert innovatieve installaties die methaangas omzetten in duurzame energie op...
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Category Manager
il y a 7 jours
Temse, Belgique Martens & Brijs Temps plein**Als Category Manager beheer je zelfstandig een eigen assortiment** en ben je **verantwoordelijk voor marge, prijspositionering en product management.** Samen met je collega Category Manager, een Databeheerder en drie Administratief Medewerkers staan jullie als team in voor alles wat aankoop - en productstrategie betreft. - Je vormt het **eerste...
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Project Manager
il y a 5 jours
Temse, Belgique Biolectric Temps pleinOver Biolectric De toekomst is "groen"! Bij Biolectric produceren we innovatieve installaties die, door middel van vergisting, het methaangas uit koeienmest omzetten in "groene" energie op boerderijen. Als internationale scale-up die actief is in meer dan 10 landen, waaronder België, Nederland, Frankrijk, Italië, Polen en Duitsland, combineren we...
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Project Manager
il y a 3 jours
Temse, Belgique Biolectric Temps pleinOver Biolectric De toekomst is "groen"! Bij Biolectric produceren we innovatieve installaties die, door middel van vergisting, het methaangas uit koeienmest omzetten in "groene" energie op boerderijen. Als internationale scale-up die actief is in meer dan 10 landen, waaronder België, Nederland, Frankrijk, Italië, Polen en Duitsland, combineren we...
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Account Manager Paint
il y a 7 jours
Temse, Belgique Martens & Brijs Temps plein**Het bedrijf**: **Copagro**, met hoofdzetel in Temse, is meer dan ooit de **Benelux-marktleider in de distributie van non-paint, paint & deco **aan de vakman. Het is hun ambitie om de schilders en decorateurs het juiste product aan te bieden tegen de scherpste prijs en met de beste service, ook op vlak van logistiek. Vanuit het centrale warehouse in Temse...
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Svc Admin, Sr
il y a 7 jours
Temse, Belgique Bio-Rad Laboratories Temps pleinOverview: As a Service Administrator, you’ll be an integral part of the Service Department. Serving as liaison with Customers, Field Service Engineers, Sales and Customer Technical Support you will manage all daily administration tasks for the Service Department and ensuring the quality performance of our equipment for the people who rely on it. **How...
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Payroll Specialist
il y a 7 jours
Temse, Belgique Heads & Hunters Temps pleinSenior Payroll Specialist – Impact & Process Optimization Payroll is more than just numbers and deadlines for you. You oversee the entire payroll landscape, think ahead, and are not afraid to question existing processes. You combine operational excellence with analytical insight and take ownership of cases, processes, and improvement initiatives. You will...
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Solutions Architect
il y a 5 jours
Temse, Belgique Orise Temps pleinWe’re Hiring: Cloud & IoT Software ArchitectTemse / Hybrid | Architecture & Strategy | Full-timeOrise continues to grow — and we’re thrilled about it!Are you looking to join a warm, family-like company culture and work on cloud & IoT-driven solutions in an industrial setting? Then you might be the person we’re looking for!Your Role as ArchitectAs a...
