Service Desk Engineer
il y a 2 semaines
Arcadiz is a Eurofiber company specializing in high‑end services and customized systems design for the European carrier, cellular, ISP and enterprise marketplace. With offices in Belgium and the Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks and delivering best‑of‑class solutions that meet demanding customer needs. Technical Service Desk Engineer Act as central contact for the customer base. Respond actively to incoming enquiries, incidents and RMA’s within an agreed time limit. Provide first‑line troubleshooting. Channel and, if necessary, escalate unresolved issues to next‑level stakeholders. Proactively own the technical progression of standard incidents. Responsible for communication with the customer. Qualifications Higher education (professional bachelor) or equivalent by experience. Service Desk experience. Customer service experience. Technical troubleshooting experience. Thirst for technical knowledge. Open to on‑the‑job training of packet optical networks: xWDM, Carrier Ethernet, MPLS‑TP, IP. Team player with good communication skills. Accurate reporting and documenting of activities. Trilingual Dutch, English, French in speaking, reading and writing. Benefits A competitive salary package with a company car, bonus scheme and 13th‑month payment. Flexible working hours to align professional, personal and family needs. Actively developing skills through a wide range of training opportunities. Complimentary fruit snacks and soup during lunch. 33 paid vacation days per year. Diversity & Inclusion At Eurofiber we help people realize their full potential. We value diversity, equality and inclusion and are committed to creating an inclusive environment where every team member can bring their best selves to work. #J-18808-Ljbffr
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Service Desk Engineer
il y a 6 jours
Zaventem, Belgique Eurofiber Belgium Temps pleinArcadiz is a Eurofiber company specializing in high‐end services and customized systems design for the European carrier, cellular, ISP and enterprise marketplace. With offices in Belgium and the Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks and delivering best‐of‐class solutions that meet demanding...
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Logistics Support Desk Officer
il y a 6 jours
Zaventem, Belgique Carrefour Temps pleinMaak deel uit van Carrefour en ontmoet meer dan 9.500 gemotiveerde medewerkers! Vanuit onze 705 winkels of vanuit het hoofdkantoor zetten we ons elke dag in om onze klanten tevreden te stellen en werken we samen aan ons doel: _Wereldleider worden in de voedseltransitie voor iedereen!_ L’équipe « Logistic Support Desk » est responsable de toutes les...
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Service Desk Agent
il y a 2 semaines
Haren/Zaventem/Brussels, Belgique Stefanini EMEA Temps pleinJob Description In this position, as a Service desk agent, your role will be to provide 1st line IT support for client leader in the aviation sector. This is a great opportunity to be exposed to a market sector where technicians normally don't work with, expand your knowledge portfolio and apply IT skills on it. Client offers a multicultural...
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Service Desk Agent
il y a 2 semaines
Haren/Zaventem/Brussels, Belgique Stefanini EMEA Temps pleinJob Description In this position, as a Service desk agent, your role will be to provide 1st line IT support for client leader in the aviation sector. This is a great opportunity to be exposed to a market sector where technicians normally don't work with, expand your knowledge portfolio and apply IT skills on it. Client offers a multicultural...
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Service Desk Agent
il y a 2 semaines
Haren/Zaventem/Brussels, Belgique Stefanini EMEA Temps pleinJob Description In this position, as a Service desk agent, your role will be to provide 1st line IT support for client leader in the aviation sector. This is a great opportunity to be exposed to a market sector where technicians normally don't work with, expand your knowledge portfolio and apply IT skills on it. Client offers a multicultural...
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Service Desk Agent
il y a 2 semaines
Haren/Zaventem/Brussels, Belgique Stefanini EMEA Temps pleinJob Description In this position, as a Service desk agent, your role will be to provide 1st line IT support for client leader in the aviation sector. This is a great opportunity to be exposed to a market sector where technicians normally don't work with, expand your knowledge portfolio and apply IT skills on it. Client offers a multicultural...
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Customer Service Manager
il y a 2 semaines
Zaventem, Flemish Region, Belgique Eurofiber Temps pleinCompany DescriptionThe Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. It requires handling larger-scale operations, overseeing service...
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Customer Service Manager
il y a 2 semaines
Zaventem, Flemish Region, Belgique Eurofiber Temps pleinCompany DescriptionThe Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. It requires handling larger-scale operations, overseeing service...
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Service Delivery Manager
il y a 6 jours
Zaventem, Belgique Econocom Group Temps pleinAls Service Delivery Manager ligt de focus op het opbouwen en onderhouden van succesvolle relaties met klanten, zowel op operationeel als tactisch niveau. Door het nakomen van contractuele verplichtingen en het streven naar continue verbeteringen en innovaties, zorgen we voor hoge klanttevredenheid. Je functioneel leiderschap garandeert een vlotte...
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IT Service Desk Support Engineer
il y a 2 semaines
1930 Zaventem, Belgique Retail Support Services - RSS Temps pleinCarrefour Belgium is looking forward to hiring a Helpdesk (First Line) Agent. Do you have a passion for IT? As a HelpDesk Agent, you are the first point of contact for our internal customers (stores and warehouses) for all their IT questions. You solve problems, contribute ideas for improvements, and help create an optimal IT environment. As a HelpDesk...
