Service Designer
il y a 4 semaines
We're looking for a Service Designer to join one of our clients' teams. What are your responsibilities? Lead discovery and service design projects from insight to delivery. Facilitate workshops to align stakeholders around value propositions, service blueprints, and strategic outcomes. Translate customer insights and business requirements into structured, actionable service flows. Map and optimize cross-channel service journeys, ensuring consistency across digital and human touchpoints. Identify systemic challenges and business opportunities across teams and functions. Collaborate with UX, Product, Tech, and Data teams to ensure feasibility and alignment. Support business case development and define MVPs for implementation. What are we looking for?5+ years of experience in service design, business design, or strategic design roles. Proven track record designing services for enterprise platforms, B2B, or public sector ecosystems. Strong facilitation, storytelling, and stakeholder management skills. Expertise in service design methodologies (Double Diamond, blueprints, journey mapping, MVP framing). Proficient with Miro, Mural, FigJam, or similar collaboration tools. Analytical and conceptual thinker, able to connect business models with user needs. Fluent in French or Dutch, with good English communication skills.
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Service Designer
il y a 3 semaines
Laeken, Belgique OneSource Consulting Temps pleinJob Title: Business Service Designer Location: Brussels, Belgium. (Hybrid) Language: English, French OR Dutch Duration: ASAP-6 months with Possible Extension Job description: We are looking for a Business and Service Designer who can bridge customer insight, business strategy, and service experience design. You will lead discovery and framing work,...
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Service Designer
il y a 3 semaines
Laeken, Belgique Koda Staff Temps pleinRole Overview Koda Staff is partnering with an exciting company that has just opened a new opportunity within one of its new teams. We're seeking a Business & Service Designer who can connect customer understanding with strategic thinking and experience design. In this role, you will shape early discovery work and define problem spaces, turning complex...
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Service Designer
il y a 4 semaines
Laeken, Belgique LA International Temps pleinBusiness Service Designer - 2 days per week on site in Brussels Role description: We are seeking a Business & Service Designer to guide the positioning of our app in the omnichannel experience, seamlessly connecting digital and human touchpoints across channels (app, web, chatbot, shops and call center). In this role, you will work at the intersection of...
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Business Service Designer
il y a 4 semaines
Laeken, Belgique Sansaone Temps pleinTitle: Business Service Designer Location: Brussels, Belgium Duration: 6 months Languages: Dutch/French & English Job Description We are looking for a Business and Service Designer who can bridge customer insight, business strategy, and service experience design. You will lead discovery and framing work, translating complex business problems and customer...
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Service UX Designer
il y a 3 semaines
Laeken, Belgique Do IT Fast Temps plein🧭 Do IT Fast recrute un·e Service UX Designer pour une mission 📍 Bruxelles (hybride – 2 jours/semaine sur site) 🗓️ Début : décembre 2025 – Durée : 6 mois (possibilité de CDI) 🗣️ Anglais + FR et/ou NL 📩 info@doitfast.be 🌐 Tu veux concevoir des expériences utilisateurs complètes, au-delà des écrans ? Chez Do IT Fast, on...
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Senior Designer
il y a 4 semaines
Laeken, Belgique Proximus Group Temps pleinFreelancing Opportunity!!! We are hiring for 1 Service User Experience Designer, 1 Business and Service Designer and 1 User Experience and User Interface Designer (UX/UI Designer). Job location: Brussels, Belgium (Hybrid – 2 days/week onsite) Languages known: English + either French & Dutch 1. Business and Service Designer We are looking for a Business and...
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Conversational AI Designer
il y a 3 jours
Laeken, Belgique TCrew Temps pleinTitle: Conversational AI Designer – Agentic Experience Design Location: Belgium (Hybrid – 2 days/week onsite) Languages: English + Dutch and/or French Design the next generation of intelligent assistants — agents that don't just respond, but act: proactive, autonomous, and deeply helpful. This role sits at the crossroads of UX, AI, and product. You'll...
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Network Designer
il y a 17 heures
Laeken, Belgique Innova Solutions Temps pleinJob Title: Network Designer Job Type: Freelance Location: Brussels, Belgium Work regime: Hybrid Keywords: Juniper SD-WAN, SSR, Documentation, & Cloud setup Sector: Our client is a globally renowned leader in financial messaging, spearheading safe and secure networks that enable seamless communication and transactions among financial institutions worldwide....
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AI Designer
il y a 3 semaines
Laeken, Belgique SoTalent Temps pleinContract Opportunity: Principal Digital Interaction Architect (AI Focus) Role Overview & Setting We are seeking an innovative Contract Digital Interaction Architect specializing in sophisticated, goal-driven Artificial Intelligence (AI) experiences. This is a project-based contract focused on engineering the next generation of automated services and...
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Conversational AI Designer
il y a 3 semaines
Laeken, Belgique EOLIS Temps pleinConversational AI Designer (Agentic Experience Design) Location: Brussels (Hybrid – 2 days/week onsite) Languages: English + Dutch and/or French Introduction For a leading digital innovation project within a major enterprise environment, we're looking for a Senior Conversational AI Designer. In this role, you will shape how users interact with intelligent,...