ITSM Process Manager
il y a 3 semaines
Role: ITSM Process Manager (Ref: 193718) Rate: up to Euro 500 per dayLocation: Hybrid Belgium Sector: Utilities Contact:alex.shemar@forsythbarnes.comOverview We are seeking a highly skilled and motivated ITSM Process Manager/Specialist to join the team. The successful candidate will be responsible for the end-to-end management of IT Service Management processes, ensuring they are up-to-date, efficient, and aligned with industry best practices. This role involves process optimisation, adherence monitoring, and continuous improvement to maintain high standards of service deliveryKey Responsibilities• Process Management: Design, maintain and update ITSM processes to reflect changes in the environment, such as new role introductions, process optimisations and tooling solutions.• Adherence Monitoring: Ensure compliance with process flows and KPIs by all process actors and follow up on adherence.• Process Improvement: Continuously improve processes to align with ITIL, SIAM, and audit results• Implementation: Onboard teams of process actors, provide training and explanations, ensure smooth implementation of processes withing the teamsRequirements• Strong background in engineering with a strong understanding of system thinking and design and the ability to model reliable, sustainable, and robust processes.• Strong analytical skills, with brilliant logic and the ability to visualise solutions and create visual blueprints of processes.• Process Modelling: Expertise in ITSM process modelling.• Project management: Experience with making things done and coordinating stakeholders• Solid knowledge of ITIL & SIAM are essential, with certification being an advantage• Strong presentation skills: Ability to create executive summaries and explain complex solutions concisely and with ease, tailored to audiences with diverse backgrounds
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ITSM Process Manager
il y a 4 semaines
Brussels, Belgique Randstad Digital Belgium Temps pleinAre you a highly skilled and motivated ITSM Process Manager with a passion for efficiency and best practices? We are seeking a senior specialist to take on the end-to-end management of our client's IT Service Management (ITSM) processes.In this critical role, you will be responsible for process optimisation, monitoring adherence, and driving continuous...
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ITSM Process Manager
il y a 3 semaines
Brussels, Belgique Forsyth Barnes Temps pleinRole: ITSM Process Manager (Ref: 193718) Rate: up to Euro 500 per dayLocation: Hybrid Belgium Sector: Utilities Contact:alex.shemar@forsythbarnes.com Overview We are seeking a highly skilled and motivated ITSM Process Manager/Specialist to join the team. The successful candidate will be responsible for the end-to-end management of IT Service Management...
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Itsm Development
il y a 5 jours
Brussels, Belgique Vector Synergy Temps plein**Location**: Brussels, Belgium **Security Clearance**: NATO Secret **Introduction**: ITSM Development is the process of designing, delivering, managing, and improving the way IT services are used within NCIA, focusing on service delivery by providing expert guidance and support. **Duties/role**: - ITSM Development: Designing, developing, testing, updating...
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Incident/release manager @ Itsme
il y a 17 heures
Brussels, Belgique Amon Temps pleinCompanyBelgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and...
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Incident/release manager @ Itsme
il y a 16 heures
Brussels, Belgique Amon Temps pleinCompanyBelgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and...
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Senior Information Technology Service Management Consultant
il y a 4 semaines
Brussels, Belgique LA International Temps pleinITSM process managerLanguage: Very good ENG, NL is a plusLocation: Hybrid - 2 days at Office in BelgiumMission: We are seeking a highly skilled and motivated ITSM Process Manager/Specialist to join the team. The successful candidate will be responsible for the end-to-end management of IT Service Management (ITSM) processes, ensuring they are up-to-date,...
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Senior Security Analyst @ itsme
il y a 3 semaines
Brussels, Belgique Amon Temps pleinBelgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and seamless...
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Business process Consultant-ServiceNow
il y a 2 semaines
Brussels, Belgique MPower Plus Temps pleinSkills-ServiceNow, ITSM, ITIL, CSDM, CMDB, Requirement Gathering, Stakeholder Management, Agile Scrum
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Business process Consultant-ServiceNow
il y a 2 semaines
Brussels, Belgique MPower Plus Temps pleinSkills-ServiceNow, ITSM, ITIL, CSDM, CMDB, Requirement Gathering, Stakeholder Management, Agile Scrum
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ServiceNow Knowledge Manager
il y a 2 semaines
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
