Business Lending Data Analyst
il y a 2 semaines
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There has never been a more interesting time to work at ING. We're on a journey that's centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that
Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability, caring for others and thinking ahead part of your DNA? Do you want to make the difference for our customers thanks to our agile way of working? Then read on, because ING might very well become your future employer.
Your role & work environment
As part of the development towards a "More Digital- and Data driven Bank", ING is renewing the data management capabilities globally.
As a data analyst in Business Lending, you work on a daily basis with colleagues having different expertise in self-steering feature teams (squads), contributing to the objectives of the Tribe Business Lending which are supporting the business overall. These objectives are challenging, as regulatory and risk requirements are strengthening, client expectations are changing and there is a continuous pressure to increase efficiency. Within this context, you contribute to the design of an efficient and customer-oriented value proposition thanks to an extensive use of data analytics, but also including products and services. You will cover several customer segments from self-employed to mid-corporates.
Your key responsibilities
- Translate the bank and Tribe strategy to concrete initiatives within the scope of your squad.
- Develop and automate Management Information reports enabling the senior leaders to make appropriate decisions or helping the bank to follow-up its compliance against regulations/internal policies.
- Analyze the feasibility and the value of opportunities.
- Evaluate our way of working with the aim to continuously improve.
- Liaise with Customer Journey Experts to ensure reporting & data quality requirements are covered from the design of the process.
- Actively participate and take initiative to improve the collaboration between different stakeholders and colleagues in other teams.
- Understand and apply business principles and ensure compliance with external regulation and internal minimum requirements.
- Develop a sound business understanding to derive actionable management insights for senior management.
We are looking for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a Data Analyst you will also need:
- Master degree or Bachelor degree with relevant work experience (Business Analyst, Data Analyst, etc.).
- Fluent in English and Dutch or French.
- Knowledge of reporting software such as SAS Enterprise Guide, SAS Visual Analytics, PowerBI, Cognos, etc.
- Passion for data and good analytical skills, with previous experience in data management/analysis.
- To act as process owner in the business lending domain with the support of a more senior colleague.
- To be interested in innovation in the domain, experiment by challenging existing trends, and be curious.
- To manage projects involving multiple stakeholders.
- Planning & organizational skills and ability to develop them with coaching.
- Clear communication skills: written and oral, able to adapt your speech to the audience with the help of a more senior colleague.
- Previous experience in a (credit) risk-oriented role is a plus.
- Knowledge of business lending products/services is recommended.
We offer you
A clear purpose, a unique gross salary, and a range of interesting benefits, including:
- Personal growth & challenging work with endless opportunities to realize your ambitions.
- An informal, dynamic environment with innovative colleagues supporting your endeavors.
- A progressive and agile way of working, where new ideas are valued ahead of convention.
A hybrid way of working:
We give the autonomy to our employees to organize their work in a flexible way that suits them best while ensuring business continuity, customer service, and employee well-being.
Furthermore, within the Tribe Business Lending, you can count on a range of opportunities to invest in your personal and professional growth with:
- Possibilities to develop your skills, e.g., by participating in courses and training.
- Challenging projects and a steep learning curve.
- Working in an international environment.
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