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Desktop Engineer
il y a 1 mois
BIMONA Brussels, Brussels Region, Belgium
Are you a desktop engineer with a passion for IT support and digital workplace solutions? Do you thrive in solving complex technical challenges and contributing to continuous improvement? If so, we want to hear from you
Key Responsibilities
- Troubleshooting and resolving complex technical incidents while handling service requests efficiently.
- Collaborating with other IT departments to ensure seamless cross-functional support.
- Maintaining and managing the fleet of endpoints, including desktops, laptops, and smartphones.
- Providing clear, structured documentation and reports for management.
- Identifying and proposing structural improvements to enhance IT operations.
Technical Skills
- Fluency in French, Dutch, and English.
- Minimum 5 years of relevant experience.
- Strong expertise in Windows 10 and 11 operating systems.
- Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPNs.
- Familiarity with security best practices, such as endpoint protection, encryption, and vulnerability management.
- Proficiency in device management tools (SCCM, Intune).
- Experience working with Group Policy Objects (GPOs).
- Knowledge of ITIL principles and IT service management best practices.
- Relevant certifications (e.g., MD-102, MS-102) are a plus.
Soft Skills
- Communication: Excellent verbal and written communication skills to interact with internal stakeholders and team members.
- Critical Thinking: Ability to assess situations and make informed decisions.
- Problem-Solving: Strong analytical skills to address business and technical challenges.
- Attention to Detail: Ensuring accuracy in documentation and reporting.
- Organization: Ability to prioritize and manage multiple tasks effectively.
Interested in this position? Apply now Contact luc@bimona.be and send your CV.
Seniority levelAssociate
Employment typeFull-time
Job functionInformation Technology
IndustriesNatural Gas Distribution
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