AI expert

About the Role Fujitsu is supporting the European Commission in the adoption and integration of Digital and AI solutions, including LLMs. We are looking for a User Documentation and Training (UDT) Specialist to support end users through high-quality documentation, training, and workshops, ensuring effective adoption of AI-enabled solutions across business processes. This role is ideal for professionals with experience in AI user enablement, training delivery, and corporate AI adoption, particularly in large institutional environments. Key Responsibilities Write and maintain user manuals for Digital and AI-based solutions Produce and maintain web-based documentation (websites, wikis, knowledge bases) Prepare and deliver training sessions and workshops on Digital/AI solutions Contribute to Digital/AI workshops with business and technical stakeholders Support the definition of AI use cases, including integration of AI solutions Support the adoption of AI and LLMs in daily work practices and business processes Required Knowledge & Skills Experience in end-user assistance for Digital and AI solutions Strong knowledge of presentation tools (e.g. PowerPoint) Solid working knowledge of MS Office Experience in organising and delivering user training and workshops Experience in generic IT support for end users (Office Automation – minimum 1 year) Mandatory Expertise At least 1 year of experience delivering AI-related workshops and training (e.g. prompting) in a corporate environment, ideally comparable to a Directorate-General of the European Commission At least 1 year of experience working on AI adoption projects in a similar corporate or institutional environment Knowledge of AI prompt engineering Hands-on experience supporting AI-enabled tools for business users Preferred Qualifications Education at EQF Level 7 or 8 (Master's degree or higher) Experience maintaining websites and/or wikis Experience with Data Protection implementation Knowledge of IT Security standards (ISO 27001, NIST) What We Offer Opportunity to work on high-impact AI initiatives within the European Commission Collaboration in an international, multicultural environment A role at the intersection of AI, training, documentation, and user enablement Support from a global technology leader — Fujitsu