Information Technology Support Specialist
il y a 13 heures
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide Second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
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Information Technology Support Specialist
il y a 4 semaines
Laeken, Belgique Brayton Global Temps pleinWe are looking for a versatile IT Support Specialist to join our team and work on-site for one of our key clients in Brussels. Tasks: Provide first and second-line technical support, both remotely and on-site Act as service desk agent and analyst, handling incidents and problems efficiently Analyse and resolve incidents, ensuring a high first-call resolution...
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Information Technology Support Specialist
il y a 4 semaines
Laeken, Belgique Degetel Temps plein🚀 We're Hiring – Senior Helpdesk Officer At Degetel, a human-sized IT consultancy firm, we empower professionals through meaningful, high-impact missions. We're currently looking for a Senior Helpdesk to join one of our key client projects. Your mission: To ensure the whole company's IT stack runs smoothly. To monitor and maintain the company's computer...
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Information Technology Governance Consultant
il y a 2 semaines
Laeken, Belgique Hamilton Barnes Temps pleinInformation Technology Governance Consultant Role: This position strengthens the security posture of a major European institution. It offers the opportunity to work closely with IT Security Officers, shape secure architectures, and drive compliance across a large international environment. You will influence security practices across multiple projects,...
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Information Technology Governance Consultant
il y a 13 heures
Laeken, Belgique Hamilton Barnes Temps pleinInformation Technology Governance Consultant Role : This position strengthens the security posture of a major European institution. It offers the opportunity to work closely with IT Security Officers, shape secure architectures, and drive compliance across a large international environment. You will influence security practices across multiple projects,...
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Information Security Officer
il y a 3 jours
Laeken, Belgique twentyAI Temps pleinAbout the Organisation A global professional services leader with 30 offices across 20+ countries. The firm is built on exceptional talent and a culture that prioritises collaboration, innovation, agility, and accountability. It's a high-performing environment that stays grounded in fairness, transparency, and genuine support. Diversity and inclusion sit at...
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Information Technology Support Engineer
il y a 2 semaines
Laeken, Belgique PRACYVA Temps pleinJob Title : IT Support Engineer Location : Brussels, Belgium Job Type : Contract Provide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices. Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications. Respond to incidents...
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Information Technology Support Engineer
il y a 1 semaine
Laeken, Belgique Skywaves Rise Temps plein8 to 10 yrs 5 yrs 1. Windows servers, AD, Azure AD, VMware, SCCM Orchestrator 2. L2 Support 3. Strong knowledge on PowerShell scripting. 1. Windows servers, AD, Azure AD, VMware, SCCM Orchestrator 2. L2 Support 3. Strong knowledge on PowerShell scripting. Recommend proactive and innovative IT solutions for Windows servers, Active Directory, Azure Active...
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Information Technology Expert
il y a 4 semaines
Laeken, Belgique AlmavivA Group Temps pleinJob description • Create business and technical architecture models that reflect the organization's strategies within the matters covered by the Central Monitoring and Reporting (CMR) component of EESSI • Develop the IT solution following the directions of the Project Manager and the guidance of the Business Analysts • Provide guidance to other...
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Support & Customer Service Specialist - Europe
il y a 4 semaines
Laeken, Belgique ClaroNav Temps pleinSupport & Customer Service Specialist – Europe Full-Time • Permanent • Remote (Europe) About ClaroNav We're one of the fastest-growing dental tech companies in the world, with: 133% year-over-year revenue & profit growth 300% growth in the past three years Our innovation is powered by products like MicronMapper and Navident EVO, and upcoming...
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Information Technology Specialist
il y a 1 semaine
Laeken, Belgique HeadMind Partners Temps pleinINTERNSHIP – Digital Strategy Consultant - Brussels-Internship Your Missions: Develop recognized expertise: Data Management (3 to 6 months) Within a community of 1,500 employees, you will develop technical expertise to support the digital projects of our key accounts: You will shadow our senior consultants on data-related projects, You will support our...