Operations Officer
il y a 6 jours
Nexeo Belgium is a consultancy company supporting clients in banking, finance, and insurance throughout their transformation projects. We are currently looking for an Operational Services Improvement Officer for one of our major banking clients. Mission Context You will join the Digital Working department, responsible for delivering and supporting Digital Working tools and services for ±20,000 BNP Paribas users in Belgium. The team provides services such as Service Desk, Field Support, hardware delivery, printing, remote applications, and workplace services. Your Responsibilities Monitor and follow up on supplier performance (reporting, KPIs, escalation, invoice validation). Ensure quality of delivered products and services. Analyze operational data to identify trends and improvement opportunities. Support stakeholders and suppliers in understanding processes. Collaborate with internal teams to ensure smooth service delivery. Proactively contribute to process and operational improvements. Profile Experience & Skills Minimum 2 years of relevant experience. Strong knowledge of Microsoft 365, particularly advanced Excel (macros, pivot tables, data analysis). Preferably familiar with ServiceNow and CMDB. Experience with Agile methodologies. Understanding of IT systems and support environments (asset management, helpdesk, field support). Soft Skills Structured, analytical, and result-oriented. Strong communication and diplomatic skills. Customer-focused, proactive, and able to keep a helicopter view. Team player able to work under pressure. Languages Strong communication skills in Dutch, French, and English.
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Banking Operations Officer
il y a 4 semaines
Laeken, Belgique Innova Solutions Temps pleinOur client in the banking sector is looking for a Banking Operations Officer to ensure the accurate and timely processing of FX transactions, payments, standing orders, and account closures. This is a fully back-office operational role requiring precision, reliability, and strong adherence to procedures. Key Responsibilities Execute and book FX buy/sell...
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Customer Operations Consultant
il y a 1 semaine
Laeken, Belgique Morrison Finance Temps pleinMorrison Finance is looking for a Junior/Medior Customer Operations Consultant. As a Customer service-oriented consultant, you will be the main point of contact of the customers, handle their requests and help them to find suitable solutions. Key Responsibilities: Support financial operations with a focus on fostering and maintaining relationships with B2B...
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Junior Supervisor Back Office
il y a 4 jours
Laeken, Belgique Stater Belgium Temps pleinStater Belgium is op zoek naar een Junior Supervisor Back Office ter versterking van haar Operations departement. Wij staan garant voor een hoogkwalitatieve financiële dienst ten aanzien van verschillende grootbanken en verzekeringsmaatschappijen in België. Je rol: Als Junior Supervisor Back Office ben je verantwoordelijk voor de dagelijkse aansturing van...
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Cloud Operations Specialist
il y a 4 jours
Laeken, Belgique ThoughtBot Temps pleinResponsibilities Configure and administer cloud infrastructure and applications. Define configuration management and deployment strategies for cloud resources. Ensure the availability and stability of cloud production environments. Develop and design automation scripts to orchestrate cloud and virtualization technologies, with a strong focus on operations....
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Office Manager
il y a 2 jours
Laeken, Belgique Arcadius Temps pleinWe are looking for a dynamic Office Manager / Executive Assistant in the center of Brussels, who thrives in a refined, fast-moving and highly professional environment. You will join a small, close-knit team where trust, discretion and initiative are indispensable. A true all-round position at the heart of the organization. What you will be doing You ensure...
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Process Analyst
il y a 1 semaine
Laeken, Belgique Innova Solutions Temps pleinProcess Analyst – Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Freelance CRM operations and implementation manager
il y a 4 semaines
Laeken, Belgique ClearSource Temps pleinFreelance Trilingual CRM Operations and Implementation Manager 1-year project to start end 2025/Jan 2026- Brussels,Hybrid Brussels , Hybrid Service description: For the CRM the Market Operations team is responsible for: The implementation: implementing and improving the necessary processes, procedures through IT and non-IT tools in collaboration with the...
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Laeken, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Operational Control Officer
il y a 2 semaines
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Operational Control Officer. We need you! The project: Our client in the banking sector, is seeking an experienced Operational Control Officer to strengthen their team. Key responsibilities include identifying, reporting, and monitoring operational risk focal points within stakeholders' processes and daily operations. You...
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Legal & Real Estate Contract Officer
il y a 2 semaines
Laeken, Belgique Sander Temps pleinOur client is a fast-growing services provider managing a large national real estate network and is hiring a Legal & Real Estate Contract Officer. Why apply? Join a dynamic, impact-driven organisation active in a national infrastructure & services network. You will play a central role in managing and structuring a large real estate footprint, supporting...