ServiceNow Platform Architect
il y a 7 jours
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Direct message the job poster from afarax
Senior IT Business Recruiter at afarax | Connecting Top IT Freelancers with High-Impact Projectsafarax is looking for a freelance ServiceNow Platform Architect. We need you
The project:
Our client in the transportation sector is looking for a ServiceNow Platform Architect to join their team.
- Maintaining the Development guidelines to standardize developments
- Generate architectural documentation on the different ServiceNow scopes and/or processes
- Provide Quality Review feedback to the team
- Prepare and lead architectural board meetings and deliverables
- Ensure the completeness of the platform documentation, including usage of Archimate modelling
Is this you?
- Experience as a Senior Technical Lead / Architect.
- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
- Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
- Expertise in ServiceNow deployments
- Experience on integration with other third party tools
- Experience on ITSM migration / consolidations
- Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations
- Mentor and share technical knowledge/guidance to team.
- Design technical solutions based on customer requirements and convert to functional requirements.
- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
- Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
- Liaison with ServiceNow Representatives
- Good knowledge of English, both orally and in writing, and one of: Dutch or French (both is an asset)
- Handles customer meetings and provides weekly/monthly reports for customer
- Strong abilities to manage conflicts that may arise with customers
- Excellent communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
- Works in Team with other Enterprise, Solution & Data architects to define appropriate solution
- Evaluate the tool stability and performance and provide recommendations
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
- Review and do proactively analyze and resolve application issues as needed.
- Define and document best practices and strategies regarding application deployment and infrastructure maintenance
- TOGAF or any equivalent certification preferred
How afarax supports you?
- You benefit from our extensive network
- You will have access to projects that fit your expertise
- We help and support you throughout your project
- We offer the possibility to build a valuable and lasting partnership
Mid-Senior level
Employment typeContract
Job functionInformation Technology and Consulting
IndustriesGround Passenger Transportation and IT Services and IT Consulting
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