Supply Chain Coordinator

Supply Chain Coordinator | La Louvière, Belgium (On-site)

Start: ASAP | End: TBD (likely until 31/12/2026 — renewable) | Full-time (40h/week)

What We Offer

Joining our consulting team in Belgium means giving your career a step forward. Thanks to the privileged partnership we have with our well-established clients, leaders in their domain, we offer our consultants unique projects to develop their skills, and put their professional experience in the pharma industry on the fast track. As an expert on the client side, you can count on us to support you at each step of your project thanks to regular touch points with our Key Account Manager. We then also carefully choose with you what would be your next assignment that is matching your career goal whether it is in Consulting or in one of our Functional Services Platforms. We invest considerable time and resources in training our staff (technical and non-technical courses) to continuously support you in your personal and professional growth. On top of this, you will receive a complete salary package including attractive extra-legal benefits (company car, petrol card, meal vouchers, group insurance, hospitalization…) based on your background and experience.

About the Role

We are looking for an experienced Export & Supply Chain Operations Coordinator to join the Supply & Customer Service team of an international pharmaceutical company active in niche hospital products for the European market. You will ensure the operational coordination of supply and customer service activities by managing priorities, interfaces and stakeholder communication, and by driving the execution of export and distribution flows. As the operational lead, you will supervise a team of three people (currently two), allocate tasks, and act as operational backup when needed, while remaining actively involved in day-to-day execution. You will report directly to the Customer Service Manager.

Key Responsibilities

• Coordinate the daily activities of the Export & Supply team and ensure operational continuity
• Monitor product availability and inventory levels at the distribution centre and with international partners
• Manage end-to-end international order execution, from planning through to final delivery
• Oversee export documentation and ensure full compliance with customs, regulatory and commercial requirements
• Act as the primary operational point of contact for international distributors and partners
• Supervise and develop a team of three, fostering collaboration, accountability and continuous improvement

Main Activities

• Organize team priorities, monitor KPIs, and lead cross-functional operational meetings with effective follow-up of action plans
• Coordinate supply requirements with Production, Planning and Procurement teams
• Anticipate supply risks while optimizing inventory coverage, stock rotation and expiry management
• Coordinate international outbound shipments and packaging/repackaging activities, ensuring delivery deadlines are met
• Manage export documentation and apply strong knowledge of Incoterms and international trade procedures
• Collect, analyse and follow up on sales, inventory and forecast data, and coordinate resolution of customer complaints
• Manage both direct distribution and consignment sales models, including sales report handling

Required Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, Applied Economics or an equivalent discipline
• Minimum 5 years' experience in Export, Customer Service or Supply Chain operations within an international environment
• Demonstrated experience coordinating a team and/or operational projects
• Experience within the pharmaceutical or healthcare industry is a strong asset
• Strong knowledge of Incoterms and international trade procedures
• Strong analytical and problem-solving skills, with a proactive, detail-oriented and organized approach
• Fluent in English, written and spoken; additional languages are an asset
• Willingness to travel internationally on an occasional basis

Our Benefits

Joining Astek means choosing:

• an experience accelerator, where every assignment is an opportunity to progress
• access to a multitude of technically exciting projects for our clients as well as internally
• individualized, local support for a tailored career path
• continuous learning, thanks to our internal training academy
• a friendly and inclusive work environment, supported by #TopEmployer2026 certified HR practices