Strategic Service Delivery Lead — Hybrid

Il y a 5 heures

Brussels, Brussels, Belgique SoftwareONE Deutschland GmbH Temps plein

SoftwareOne in Brussels, BE, is seeking a Service Delivery Manager to own end-to-end service delivery, ensuring quality, performance, and customer satisfaction. You will be the primary point of contact for customers, build trusted relationships, proactively resolve challenges, align services with business needs, and coordinate with delivery teams.

This role requires ITIL foundations, strong stakeholder management, and a structured, detail-oriented approach to manage multiple priorities, with a