Credit Controller

Welcome at CrestronCrestron is the leading provider of control and automation systems for homes, offices, schools, hospitals, hotels and more. The success of Crestron is based on a total commitment to delivering the highest quality product. From lighting to climate control to audio and video control, Crestron provides the ultimate integrated solutions. We are hiring a Credit ControllerYour essential tasks?At Crestron you will find yourself in an open company where every employee is team minded. We call it our little familyAnything involving money passes through the finance department. This department wants to ensure that finance is aligned with the strategy of the business. Our Finance department strives to simplify and uniform processes within the 13 entities in EMEA in order to deliver financial information in an accurate, transparent and tax compliant manner.As a part of the Accounts Receivable Team, your day-to-day tasks will be:Ensure accurate and timely payment of all invoicesDay to day follow up of your customer portfolioDaily contact with customers by phone and emailMaintain internal process of credit limits and credit insurance, Income & cash registrationReduce current DSO (main target)Maintain debtor accounts, ensure all financial data (VAT number, credit line,...) is correctProvide customer service regarding collection issues, process customer refunds, resolve discrepancies and short paymentsProvide excellent and considerate service to dealers and sales while respecting internal proceduresCommunicate with the sales team and customer service teamWho are we looking for to complement the team?We are looking for an experienced credit controller. You will strengthen our Customer Finance team and will be responsible for your own customer portfolio, for different regions. It is vital that you build and maintain close links with all customers, but also with Crestron sales and customer service administrators. You are able to communicate in a calm and confident manner, with different personalities (customers & colleagues).Determined, accurate and communicative are characteristics that fit you like a glove.Skills that will be usefull:Ability to establish and maintain good relationships, both internally and externally at all levelsVery good language skills: Fluent in Dutch, French and EnglishKnowledge of credit collection, billing and collection proceduresAbility to prioritize and manage multiple responsibilitiesCalm and confident manner to handle potentially uncomfortable conversationsStrong attention to detailCommitment to excellent customer serviceExcellent communication skills - written and verbalPrevious experience with SAP is big plusExperience with credit control software such as Trust.itWhat’s in it for you?A dynamic and enthusiastic working environment – like, really it isFulltime and varied job in an international company (Did you know our HQ is based in the U.S.?)At Crestron we really want to look after our employees, you will be part of the team and will have access to different tools such as GoodHabbitz and BloomUp to keep developing/learning/working on yourself.Your salary will be in line with the market, on top of that; extra-legal benefits such as meal vouchers, Flexible Income Plan, Health-, Dental- & Group insurance, internet @ home, ....We will provide a comprehensive training package to further develop you as a member of the Crestron family.Oh and from time to time we have these awesome company get togethers, afterwork drinks, Star of the month, Padel evenings, ice-cream @ work, lunch walks,...What are you waiting for?We are looking forward to meet you