Team Leader Services
il y a 3 semaines
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.
TEAM LEADER SERVICES (M/F)
The Team Leader is responsible to support the Production Manager to deliver the service demands of the depot by leading and facilitating effective team working amongst the team members for rolling stock/Infra maintenance/servicing and renovation/modernisation activity.
Team Management
- Lead all aspects of the team in the maintenance, servicing to meet customer requirements within the working timetable.
- Deliver Start of shift Briefing / End of shift briefings to team members.
- Be responsible for the deployment of team members in line with the shift throughput requirements.
- Co-ordinate line of route ensuring that equipment, tooling and work environment is left in a safe place.
- Lead and prioritise workloads agreed with the Service Manager.
EHS
- Lead team members to uphold site safety, including reporting of any unsafe acts, process/procedure deviation.
Performance
- Provide real-time updates to the Service Manager on work progress against the agreed plan, SQDC deviations and adverse events.
- Ensure that all worksheets are correctly provided to the required standard.
- Complete the shift paperwork 100% (exam, daily, safety sheets).
- Ensure that the team follows the standard processes and conforms to those standards on the job.
- Ensure all documentation and procedures are at the correct revision and signed off in full when completed.
Team Communication
- Conduct regular informal discussions with team members.
- Provide regular feedback on team / individual performance.
- Be proactive in seeking views and input from team members.
- Support Service Managers in understanding and resolving team issues.
- Demonstrate an awareness of continuous improvement, team development and best practice.
- Carry out audits of processes to ensure feedback from team members to continually improve the process or procedures.
- Support the Service Manager in proactively working towards a reduction in Non-Value Added activities.
- Support the team to identify process changes and implement smarter ways of working, engage with APSYS and Industrial Teams.
- Ensure 5S is fully implemented.
Team Development
- Ensure all team members have skills including Special Process training needed to perform and deliver against the work plan.
- Conduct regular reviews of skills matrix for team members.
- Identify individual training needs and report to Production Manager.
- Training in electrical installation technique / electromechanics or equivalent through experience.
- Experience in troubleshooting, testing, commissioning is a plus.
- Knowledge of electricity, air conditioning, pneumatics or hydraulics.
- Ability to work and lead a team.
- Team Player. Spirit of "Team Trust Action".
- Good written and verbal communication skills.
- Autonomy, customer friendliness, inquisitiveness and sense of initiative are essential.
- Fluency in Dutch, English, knowledge of German is a plus.
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
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