Client Relationship Manager

il y a 4 semaines


Wavre, Belgique Biorius - Your Cosmetic Regulatory Expert Temps plein

Company DescriptionEstablished in 2008, BIORIUS has quickly become a leader in the cosmetics industry, renowned for its outstanding scientific and regulatory affairs services. We are a vibrant, multicultural, and dynamic team of over 40 industry specialists based across three locations: Wavre (BE), Saint-Malo (FR), and Toulouse (FR).Operating on a global scale, BIORIUS partners with hundreds of cosmetic companies—including iconic brands and major corporations — to ensure product safety and full compliance. Fun fact: BIORIUS has played a key role in helping launch some of the most innovative and trend-setting cosmetic products on the market todayAbout the positionLocation: Wavre (BE)We're seeking a driven and relationship-oriented Client Relationship Manager to strengthen our client partnerships and support our business growth. In this role, you'll be responsible for managing and expanding our client portfolio, developing trusted relationships and identifying new opportunities across international markets. If you're a confident communicator with a proven experience in client account management, sales, and contract negotiation – and you thrive in a fast-paced, international setting – this position offers the chance to make a real impact within a growing consultancy.This is a full-time hybrid role for a Client Relationship Manager located in Wavre, with some work-from-home options available.Key Responsibilities:Account Management & Client GrowthManage and grow a portfolio of existing client accounts, from commercial negotiations to ongoing relationship management.Deliver exceptional service and customized solutions that strengthen client loyalty.Proactively identify and pursue new business opportunities, converting leads into long-term partnerships.Maintain an active international sales pipeline and contribute to the company's global growth strategy.Monitor client satisfaction and retention metrics, ensuring a consistently high level of service.Collaborate cross-functionally with internal teams to align client objectives with company goals.International Sales & Market DevelopmentAct as a trusted ambassador for BIORIUS, promoting the company's expertise in cosmetic regulatory consulting and related services.Represent BIORIUS at global trade shows, industry fairs, and professional events.The ideal candidate:A bachelor's degree in a related field is a plus, but not a must - relevant experience matters tooMinimum 3 - 5 years of hands-on experience in client relationship management, account management, or B2B sales.Background in the cosmetics industry or a related sector.Fluent in French and English (written and spoken). Additional languages, particularly Spanish and Korean, are considered a plus.Excellent interpersonal and negotiation skills, with the ability to build trusted partnerships.Organized, proactive, and target-driven, with a clear focus on delivering results.Comfortable working independently in a dynamic, international environment.About the offerCompetitive salary, negotiable depending on experience.Attractive extra-legal package in line with the country's practices.BIORIUS is a forward-thinking company at the forefront of cosmetic safety and compliance and we're growing If you're passionate about making a real impact and want to be part of a dynamic, innovative team, we'd love to hear from you.Think you're the ideal candidate? Don't wait – send us your CV and cover letter to job@biorius.com


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