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Virtual Support Associate for Technology
il y a 2 semaines
beBee Professionals recherche un(e) Assistant(e) de Support Virtuel pour la Technologie pour son siège à Mouscron.
Le candidat idéal devra avoir une connaissance approfondie des technologies informatiques et des systèmes d'exploitation, ainsi qu'une expérience pratique dans le dépannage et le support technique. Il devra également être capable de communiquer efficacement avec les clients et de résoudre leurs problèmes de manière professionnelle et efficace.
Les principales responsabilités comprennent :
- Fournir un support technique aux clients par téléphone, e-mail et chat en ligne ;
- Diagnostiquer et résoudre les problèmes techniques ;
- Fournir des informations et des conseils aux clients ;
- Documenter les problèmes et les solutions techniques ;
- Maintenir à jour les bases de données et les systèmes informatiques.
Si vous êtes intéressé(e) par ce poste et que vous répondez aux exigences ci-dessus, n'hésitez pas à postuler sur beBee dès aujourd'hui
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