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Virtual Support Associate for Technology
il y a 2 semaines
Nous recherchons un(e) candidat(e) qui a une expérience significative dans le domaine de la technologie et qui est capable de fournir un soutien technique à distance aux clients.
Les principales responsabilités comprennent:
- Répondre aux demandes des clients par téléphone, e-mail et chat en ligne
- Diagnostiquer et résoudre les problèmes techniques
- Fournir des informations et des conseils techniques aux clients
- Documenter les demandes et les résolutions
- Suivre les demandes et les résolutions
Les qualifications requises sont:
- Diplôme en informatique ou expérience professionnelle équivalente
- Expérience significative dans le domaine de la technologie
- Excellentes compétences en communication et en résolution de problèmes
- Compétences en informatique et en matière de logiciels
- Capacité à travailler de manière autonome et à gérer plusieurs tâches à la fois
Si vous êtes intéressé(e) par ce poste, veuillez postuler sur beBee. Nous attendons avec impatience votre candidature
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