Functional Analyst

il y a 1 semaine


Gent, Flandre, Belgique Entico Temps plein
We are looking for a "
Functional consultant Dynamics CRM" for Brussels

Ref

Description/Profile

  • Analysing the needs of internal customers.
  • Collect the questions, analyse with the architect(s) and analysts, design a prototype in Dynamics
  • Validated the requirements and prototype to the developers
  • Test out the delivered solution and validate it
  • Work according to the scrum principles
  • Having experience as a product owner is a plus
  • Good coaching & training skills is a plus
  • Quality assurance
  • Write the test scenarios
  • Test the final solution as proposed to the end users
  • Document the test results
  • Solve testing problems and retest
  • Experience with Microsoft Dynamics Customer Engagement CRM
  • Experience with the configuration of Microsoft Dynamics D365 CRM, Sales, Servicing and/or Omnichannel
  • Experience with analysis tools: process modelling, user stories, acceptance criteria, etc.
  • Experience with JIRA, SVN
  • Experience with methodology: Agile, Object oriented

Offer
Freelance employee or employee, both are possible

Details
Start: 04/2023

Location:
Brussels or Ghent (2 days on site)

Languages:
French or Dutch and fluently in English
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