Virtual Support Associate for Technology
il y a 2 semaines
beBee Professionals recherche un(e) Assistant(e) de Support Virtuel pour la Technologie.
Nous recherchons un(e) candidat(e) qui a une connaissance approfondie des technologies et des systèmes informatiques. Le candidat(e) doit être capable de fournir un soutien technique à distance aux clients et aux utilisateurs finaux.
Les principales responsabilités comprennent:
- Fournir un soutien technique à distance aux clients et aux utilisateurs finaux
- Diagnostiquer et résoudre les problèmes techniques
- Fournir des informations et des conseils techniques aux clients et aux utilisateurs finaux
- Assurer le suivi des problèmes et des demandes
- Documenter les problèmes et les solutions
Les qualifications requises sont:
- Expérience préalable dans le soutien technique à distance
- Connaissance approfondie des technologies et des systèmes informatiques
- Excellentes compétences en communication et en résolution de problèmes
- Capacité à travailler de manière autonome et à prendre des initiatives
- Bonne connaissance de l'anglais et du français
Si vous êtes intéressé(e) par ce poste, veuillez postuler sur beBee. Nous attendons avec impatience votre candidature
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