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Front Line Associate
il y a 1 semaine
Front Line Associate (Dutch Speaker) - Antwerp, Belgium
Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Front Line Associate.
Western Union powers your pursuit.
In this role, you will be welcoming our customers and governing processes for the following:
Role Responsibilities
- You will be responsible for welcoming customers and providing them with guidance and help in processing their transactions.
- You will ensure that all transactions are performed in accordance with our compliance rules, and you will professionally deal with customers' inquiries in a timely manner.
Role Requirements
- Fluency in English and Dutch languages. Knowledge of additional language would be a plus.
- Customer service experience in money transfer operations would be considered a great advantage.
- Problemsolving skills.
- Experience in cash management.
- Strong communication skills.
- Proficiency in MS Office tools.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.
We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.
More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
Your Belgium-specific benefits include:
- Life/Medical Cover
- Pension Plan
- Luncheon Vouchers
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