Clinical Support Specialist
il y a 3 semaines
Why join Stryker?:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
Know someone at Stryker?:
The Job's Mission:
Would you like to join an award-winning Great Place to Work in Belgium? Would you like to be part of a company that is committed to the mission of making healthcare better?
This is a great opportunity for individuals who are eager to build a career in one of the largest medical technology organizations in the world We are looking for a team player who is customer-oriented and has a passion for healthcare.
You are ideally located in Flanders as 80% of your time will be covering cases in the operating theater in this region - particularly in the area of Brussels, Vlaams-Brabant and Antwerp. Once a week, on average, you will also provide support to some accounts located in Wallonia.
Your key responsibilities:
- In your new role, you will start with a familiarization phase with product trainings to learn about the product portfolio and develop relationships with internal and external stakeholders.
- With the product knowledge you have built up, you will provide clinical support to medical professionals (surgeons, nurses, etc.) in the operating room during surgical Foot & Ankle procedures.
- You will also advise and train medical professionals on product use and surgical technique during demonstrations/workshops.
- You will collaborate with Sales Representatives to highlight clinical benefits of the products and build strong relationships with key surgeons, residents, etc. towards maintaining and developing our customer base.
- With your excellent communication skills, you will ensure customers are uptodate on new developments related to the portfolio, to Stryker services, on educational programs, etc.
- You will act as a reliable, trustworthy partner for every contact point inside the hospital such as, for example, during order followup: to ensure a timely delivery date and thus customer satisfaction.
- You will participate in seminars, congresses, business meetings to expand your knowledge and customer contact.
- Additional activities include obtaining purchase orders, monitoring inventory levels, reporting to the Sales Manager and assisting the Sales team towards the growth our Foot & Ankle business.
What are we looking for?
- You already have gained clinical support experience by working as a nurse, surgical assistant, etc.
Or, you hold a degree in areas such as physiotherapy, podiatry, healthcare, biomechanics or similar. - You are fluent in
Dutch. You are also able to communicate in
French and
English at least at an
intermediate level (minimum B2)**. - You hold a valid driver's license as this is a fieldbased position with regular customer visits.
Competencies and skills:
- Relationship building and teamwork: you thrive on building relationships and making connections. You also appreciate working in collaboration with other team members.
- With your customer orientation, you place the customer at the heart of what you do
- You have strong communication and interpersonal skills to interact across different levels of a medical department.
- You would describe yourself as detailedoriented, resilient and eager to learn.
What do we offer in return?
- We are going to provide you with training to obtain a license UNAMEC, in case you do not have such license yet.
- We grow talent: we give you the opportunity to develop your career based on your strengths at the direction that you aspire.
- Recognition of your performance: at our company, outstanding individual and crossfunctional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
- Competitive salary: with us, you will receive a competitive salary commensurate with your job. Our comprehensive package also includes a corporate car, pension plan, hospitalization plan, etc.
- Flat hierarchies and responsibility: through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
- Team spirit & engagement: we create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
About Stryker:
Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.
The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes.
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